Senior Technical Specialist

**About The Role**: **Team -** Tech Delivery - IT **Working Pattern -** Hybrid - 2 days per week in either the Bournemouth or London offices. Full time hours **We are happy to discuss flexible working** **What this role is all about**: As a Senior Technical Specialist, responsibilities include the design, development and delivery of End User Services primarily based around Microsoft technologies. You will provide key technical leadership through design and implementation oversight to ensure alignment with strategic direction and best practices. This role will bridge architecture and support, mapping department/business requirements to specific technical efforts in order to deliver strategic roadmap goals and include all aspects of design, build and run of End User Services. **Key Actions** - Significantly contributes to or leads design and development of service specific roadmaps - Collaborate with Vitality technical teams and 3rd party service providers in the design, build and operation of Vitality IT services. - Identify opportunities to optimise return on investment, efficiency, reliability, and simplicity of services. - Plan and perform major version upgrades - Responsible for the day to day support and service delivery including Incident management and service request fulfilment acting as SME and escalation point. - Automate and orchestrate the delivery of services where appropriate - Create and maintain documentation. - Shares knowledge and actively mentors less experienced members of the team. - Identify, socialise and implement best practices as they emerge **What do you need to thrive?** You will be able to present evidence of recent, relevant technical experience in the M365 technology stack including **at least two** of the following disciplines as a **Subject Matter Expert**: - **Active Directory** - Configuration and management including Domain Controllers, RODC, Sites and Services, OU, GPO, ADFS/WAP, Network Policy Server, Azure AD for 365 and Azure AD Connect configuration, operation and troubleshooting. - **End Point Management (SCCM/Intune)** - Involves 3rd line support for Microsoft Desktop, mobile, and BYOD, including desktop build delivery, maintenance, troubleshooting, PXE build service, Windows 10 configuration, SCCM stack management, and mobile device management. - Strong communication skills with senior stakeholders **So, what’s in it for you?** - Bonus Schemes - A bonus that regularly rewards you for your performance - A pension of up to 12%- We will match your contributions up to 6% of your salary - Our award-winning Vitality health insurance - With its own set of rewards and benefits - Life Assurance - Four times annual salary These are just some of the many perks that we offer To view the extensive range of benefits we offer, please visit our careers page. **Fantastic Benefits. Exciting rewards. Great career opportunities** - Help you to be the healthiest you’ve ever been. - Create an environment that embraces you as you are and enables you to be your best self. - Give you flexibility on how, where and when you work. - Help you advance your career by playing you to your strengths. - Give you a voice to help our business grow and make Vitality a great place to be. - Give you the space to try, fail and learn. - Provide a healthy balance of challenge and support. - Recognise and reward you with a competitive salary and amazing benefits. - Be there for you when you need us. - Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. **About Us**: We're really excited to announce that we have recently been awarded **"Top 10 Best Places To Work"** in The Sunday Times Awards 2024 Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people - and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. **Ready to find out if we’re the right fit for you? We can’t wait.** **Diversity & Inclusion** **Vitality’s approach to sustainability** Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid