Dental Receptionist
12 hours ago
Job description:
As a Dental Receptionist, you will be the main point of contact for our patients within the practice. You will support patients throughout their visit in practice with Damira Dental Studios, providing a seamless experience from welcoming them when they walk in the door through to when they have finished their appointment with the dentist.
**Purpose of the Job**
We are looking for friendly and professional individuals with previous customer service experience to:
- Deliver excellent customer service
- Book appointments and answer queries as required
- Take payments as required
**Key Responsibilities**
- Accurately schedule appointments, manage booking needs, and confirm up to date details.
- Ensure the patient has filled out a medical history form in the required time frame.
- Take payment from patients ahead of their appointments.
- Maintain accurate documentation of patient interactions.
- Ensure the patient books their next recall appointment.
**Performance Expectations**
- Provide prompt, professional responses to all patient enquiries.
- Coordinate effectively with the contact centre team to streamline appointment scheduling and payment processes.
**Hours**:
42.5 hours
Monday - Friday: 08:00am - 17:30pm
**Address**:
Damira Southbourne - 99 Southbourne Road, Southbourne, Bournemouth BH6 3QN, UK
Ability to commute daily is essential.
**Experience**:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
**Job Types**: Full-time, Permanent
Pay: £24,420.00-£36,677.08 per year
Work Location: In person
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