Reception/event Support Apprentice

6 days ago

Kingston upon Hull, United Kingdom C4DI Full time

C4DI are looking to take on a Reception and Event Support Apprentice to join their growing team. In this role you will be greeting and welcoming guests, providing excellent customer service, assisting with event set-up and so much more.

**Key Responsibilities**:

- Greeting and welcoming guests upon arrival.
- Providing excellent customer service and assistance to visitors.
- Managing reception duties, including answering phone calls, directing inquiries, and handling deliveries.
- Assisting with event preparation and setup, including arranging seating, signage, and equipment.
- Supporting event coordination by assisting with attendee registration, check-in, and coordination of activities.
- Assisting with event logistics, such as catering, audiovisual setup, and room layout.
- Providing on-site support during events, including guiding attendees, addressing inquiries, and troubleshooting issues.
- Assisting with post-event cleanup and organization of event materials.
- Maintaining cleanliness and organization of front-of-house areas.
- Assisting with administrative tasks as needed, including data entry, filing, and document preparation.
- Demonstrating professionalism and excellent communication skills in all interactions with guests and team members.
- Following health and safety guidelines to ensure the well-being of all guests and staff.
- Participating in training and development activities to enhance skills and knowledge in event management and customer service.
- Collaborating with team members to ensure smooth operation of front-of-house and event support functions.
- Contributing to a positive and welcoming atmosphere for all visitors and attendees.

**What we’re looking for**:

- Excellent communication and interpersonal skills.
- Friendly and approachable demeanor.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy.
- Ability to work effectively in a team environment.
- Willingness to learn and adapt to new tasks and responsibilities.
- Ability to maintain professionalism and composure in fast-paced environments.
- Basic understanding of customer service principles.
- High school diploma or equivalent qualification.
- Interest in hospitality, events, or customer service fields.
- Ability to follow instructions and take initiative when needed.
- Flexibility to work evenings, weekends, and holidays as required for event support.
- Commitment to upholding company values and standards.
- Enthusiasm for providing exceptional service to guests and visitors.

**Why work for us**:
Valuable Learning: Learn essential skills in front-of-house and events.

Growth Opportunities: Advance your career with us.

Supportive Team: Work alongside experienced professionals.

Dynamic Environment: Experience a fast-paced, exciting workplace.

**Job Types**: Full-time, Apprenticeship

Pay: From £11,648.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: C4DI

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