Security / Weighbridge Supervisor - Bury St Edmunds

**Duties/Responsibilities**:
**Site Address**:
**Hollow Road**

**Bury St Edmunds**

**Suffolk**

**IP295DD**

**Hours**:
**07:30 - 16:00 Monday - Friday 40 Hours per week**

**Job Purpose**:
To supervise the wider security / weighbridge team in operations, planning and compliance.

To provide security / weighbridge assistance to our current team in the form of Monday - Friday assistance to busy weighbridge. Apart of the role will be to cover sickness/holiday when required. This potentially will mean working odd nights and weekends.

You will need to be SIA trained/ First Aid Trained. ( if not full training will be provided)

**Duties**:

- Provide and supervise a visible deterrent regarding security issues on the property/building and grounds
- Provide and supervise CCTV monitoring of the perimeter of the property/building and surrounding grounds
- To have Conflict Resolution training / experience
- Maintain accurate records and logs of incidents and site visit logs
- Liaising with Police, client and other public bodies to ensure a coordinated approach and awareness of local issues
- Dealing with communications from telephone calls and radio users in a professional manner in accordance with operating procedures
- Exchanging all necessary information to colleagues during shift change
- Develop and maintain relationships with all the client departments with a proactive approach to EMCOR brand enhancement
- Maintain accurate site contract administration files including review of the site Assignment Instructions.
- To complete area audits as per SIA compliance and site compliance.
- Facilitate site induction requests and support, ensuring all related records are fully up to date and compliant
- Be conversant with all statutory compliance processes and procedures
- Ensure that all EMCOR policies, procedures, and standards are in place and adhered too
- Maintain day-to-day contact with the customer’s representatives and attend meetings as directed
- To present high levels of customer service to all site personal and proactively seek to support reasonable requests
- Maintain housekeeping standards of all areas within and surrounding the security / reception building and front of house.
- Facilitate and plan basic cleaning and standards of the client owned site vehicle on a routine schedule.
- To work with the wider site facilities team and client on request to support site operations, supporting high and low peak times and changes and supporting the supervisory team in resourcing levels. For example
- Fire Watch duties, gritting as per site routes in adverse weather conditions, general site housekeeping, improvement works, such as low risk painting
- To carry out other reasonable administration and operational requests for other departments as directed by the Site Lead and EMCOR Management Team. For example
- Facilitating site seed stocks, contractor support, managing area consumables and PPE
- Plan holiday cover, rota cover and any training needs within the team.
- To take a flexible role approach between areas and add input across site, for example supporting cleaning operations.
- Actively report and action any near misses and promote this within the team.
- Deliver Team Talks and Briefs to the team.

**Person Specification**:
**Skills**:

- Security Industry Qualifications - Front line SIA Licence for Security Officers
- Owner / driver with full driving licence
- A good Level of interpersonal and customer relationship skills
- A good level and awareness of safety procedures, such as manual handling, COSHH & risk assessment
- An understanding of a basic Police and other Emergency Services procedures
- Knowledge of the phonetic alphabet
- A flexible approach
- CCTV Monitoring experience
- Experience of hand-held radio use
- Future SIA licenses funded
- 3 Day First aid certificate
- De-fib certificate
- Supervisory experience / qualification

Desirable
- Vocational qualification in Customer Service
- Contractor support experience
- Holiday cover to be planned and covered within the team.
- (Disclosure) from the Criminal Records Bureau before the appointment is confirmed. This will include details of ALL cautions, reprimands, or final warnings as well as convictions, whether “spent” or “unspent”. Criminal convictions will only be taken into account when they are relevant to the post.