L3/heo Learner Examiner/investigator

**Details**:
**Reference number**:

- 179732**Salary**:

- £31,000- Once you have passed the qualification you will move to the national entry rate at £33,724**Grade**:

- Higher Executive Officer- HEO**Contract type**:

- Permanent**Business area**:

- Insolvency - Official Receiver Service**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of posts**:

- 2**Contents**:
Location

About the job

**Benefits**:
Things you need to know

Location
- 3 Piccadilly Place, Manchester, M1 3BNAbout the job

**Summary**:

- Are you a naturally inquisitive person? Do you like to ask questions and get to the details? Are you eager to learn new things?- The Examiner/Investigator role is key to driving forward our business, providing help for those who need it, identifying, protecting and realising assets to enable returns to creditors and ensuring that those who are responsible for financial wrongdoing are identified and appropriate enforcement action is taken.
- At the Insolvency Service, our principal role is to deliver economic confidence; we do this by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors.
- We provide the frameworks that deal with insolvency and the financial misconduct that sometimes accompanies or leads to it. Our aim is a corporate and personal insolvency regime which is regarded as fair and that gives businesses and investors confidence to take the commercial risks necessary to support economic growth.
- L3 Examiner/Investigators are allocated the full range of insolvency cases to include bankruptcies, compulsory company liquidations and partnership cases at all levels of complexity. The precise mix of case types will vary dependent upon business need.
- Examiner/Investigators at this grade will also have the opportunity to undertake routine Court work alongside their case mix to support the operation of their office.-
**Job description**:

- Roles and Responsibilities
- The examiner/investigator role is key to driving forward our business, providing help for those who need it and ensuring that those who are responsible for financial wrongdoing are identified and appropriate action is taken:

- The post holder will have an inquisitive mind and be able to constructively challenge at all levels to achieve the right results.
- Key duties will include:
- Communicating effectively and sensitively with a wide range of customers; for instance, bankrupts or company directors and creditors to gain information;
- Investigating and interrogating wide range of tools and resources to locate bankrupts, company directors and assets;
- Visiting trading premises of sole traders, and limited companies to conduct physical inspection and in some cases close the businesses down;
- Conducting probing interviews with bankrupts, company directors and appropriate third parties, obtaining written statements
- Analysing, interpreting and reviewing business accounts and other information to draw conclusions;
- Dealing with conflict and diffusing difficult situations
- Making effective decisions using evidence and information collated through various enquiries and targeted investigations;
- Identifying potential misconduct or criminal offences in bankruptcy and liquidation cases.
- Maintain accurate and timely records via a case management system

**Responsibilities**:

- Person Specification:

- You will have an inquisitive mind and be able to constructively challenge at all levels to achieve the right results.
- You are able to keep your own and the team’s efforts focused on the goals that really matter and successfully manage, support and

stretch yourself to deliver agreed outcomes by being proactive and taking ownership and accountability for decisions and commitments.- You will have a keen eye for details and a tenacious approach to your work. An ability and willingness to make decisions when

needed, even if they prove difficult or unpopular, and mange any resulting conflict or resistance in a calm and constructive manner is
- required.- You will have strong analytical and problem-solving skills, being able to recognise patterns and trends, to draw key conclusions from a wide range of evidence and data.
- You will have excellent drafting skills, enabling you to produce high quality, clear and professional written materials e.g letters to stakeholders, court reports etc.
- You will have the ability to establish good stakeholder relationships with a range of people, using strong communication skills, to progress casework and establish facts in a clear and professional manner.
- You will be confident in your ability to present yourself, and represent the organisation, in dealings with stakeholders.
- You will be highly motivated, with an ability to work independently as appropriate and forward a case load.
- You will be committed to completing the Insolvency Service Investigator Programme within