Performance Monitoring Officer

**Details**:
**Reference number**:

- 419618

**Salary**:

- £29,856 - £35,439
- Please note, the starting salary will normally be offered at the minimum of the pay band.
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Other
- Officer level on Medr's grade, equivalent to EO

**Contract type**:

- Permanent

**Type of role**:

- Policy

**Working pattern**:

- Flexible working, Full-time, Part-time

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Aberystwyth, Cardiff, Llandudno Junction, Merthyr Tydfil, Swansea

**About the job**:
**Job summary**:
**About us**

We are a new arm’s length body of the Welsh Government, responsible for the strategy, funding and oversight of:

- further education including colleges and school sixth-forms;
- higher education including research and innovation;
- adult education and adult community learning; and
- apprenticeships and training.

Operational since 1 August 2024, we work in close collaboration with our partners to enable a tertiary education and research system which is centred around the needs of learners; society; and economy with excellence, equality and engagement at its heart.

Our values really matter to us, they help shape the culture of our organisation:

- ** Dysgu** (to learn; to teach; to educate) - learning is at the heart of everything we do. We believe curiosity fuels innovation and helps expand our horizons.
- ** Cydweithio** (to work together; to collaborate; to co-operate) - we can achieve far more together than we ever could alone.
- ** Cynnwys Pawb** (to include everyone; to involve everyone) - we are passionate about inclusion, seeking to create the right conditions for everyone to achieve their full potential.
- ** Rhagori**(to exceed; to excel) - we have high aspirations for tertiary education and research in Wales and always set high standards for ourselves to be the best we can be.

**Location**

Our headquarters is a newly refurbished office in Capital Quarter, Cardiff, specifically designed to meet our needs. We expect this to be the place that most colleagues will use to collaborate, both with each other and with stakeholders.

As we operate across Wales, we also have collaboration and limited office space in Welsh Government offices in Llandudno Junction, Aberystwyth, Swansea and Merthyr Tydfil.

**Main purpose of the job**

Are you passionate about using data to drive excellence and ensure public funds are used effectively? As a key member of our Coordination and Performance team, you'll directly support our Senior Managers in optimising apprenticeship programs across Wales. This vital role puts you at the heart of ensuring program compliance, developing effective systems, and safeguarding public funds.

You'll be instrumental in analysing data and evidence, providing Medr with the assurance that investments deliver best value and make a real difference to learners' lives. If you're a meticulous with a knack for identifying insights and a commitment to public service, we invite you to contribute to shaping the future of apprenticeships in Wales.

**Job description**:
**What you'll be doing**

Key Responsibilities:

- Perform desktop assessments of apprenticeship training providers to validate payment claims. This includes analysing data, receiving and checking self-assessment returns, sampling data, and examining supporting evidence to ensure compliance with program specifications and contracts.
- Where appropriate, conduct extended analysis and sampling to support senior managers with enhanced monitoring.
- Support Senior Managers to conduct system checks of the Apprenticeship Commissioned Contract Holders (CCH).
- Where appropriate support Senior Managers in cases of non-compliance in the commissioning and management of external auditors to conduct in-depth investigations.
- Support Senior Managers to develop a time bound action plan to address remedial action as necessary and monitor progress towards achievement of this plan with CCH.
- Assist Senior Managers in conducting ad-hoc investigations and addressing special assignments related to apprenticeships, including those arising from whistle-blowing allegations or other complaints/requests to Medr.
- Support Senior Performance and Coordination Managers with the production and presentation of draft and final audit reports

Stakeholder Engagement:

- Support the development and maintenance of positive relationships with CCHs, serving as the shared ACP Apprenticeship mailbox point of contact for inquiries and support.
- Work with the Coordination and Performance team to gather provider needs.
- Contribute to the identification of effective practices, support the challenge of existing models, and promote collaboration.
- Support the development of strong provider relationships to ensure the sector meets its strategic goals.

Collaboration and Reporting:

- Collabora