Customer Service Executive

2 days ago

Wednesbury, United Kingdom Proactive Workforce Solutions Full time

**Proactive Workforce Solutions **is looking to recruit a Customer services executive to work in **Wednesbury**.

The job requires the ability to multitask in live situations - requiring immediate attention and the ability to deliver first-class Customer Service.

This role is a very hands-on role involving the use of many personal skills such as relationship management, people and resource management and requires the ability to build key internal relationships at all levels up to Senior Management. It is also vital to develop key relationships with external customers.

**Requirements**:

- Experience in a customer environment essential.
- Strong Leadership and people skills with a good coaching ability
- High level of complaint handling and call control skills
- Ability to communicate in writing, on a one-to-one basis, via the phone with all levels including management, team members, internal and external customers
- Ability to plan, organise and prioritise
- Ability to keep strict deadlines
- Willingness to adapt and develop skill sets and knowledge as determined by post / business

**Benefits**:

- Weekly pay
- Competitive salary and benefits
- Ongoing career development, training, and coaching

**Salary**: £10.95 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

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