Ibm Middleware Support Analyst

2 weeks ago

London, United Kingdom Gold Group Ltd Full time

**IBM Middleware Support Analyst** **Fully Remote - Must be UK based** IBM Middleware Support Analyst needed for a multinational organisation based in UK who are looking to employ an experienced IBM Middleware Support Analyst with an in-depth Subject Matter Expertise in at least one of IBM MQ administration, IBM IntegrationBus administration or WebSphere Application Server administration. **The successful IBM Middleware Support Analyst will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including**: - Salary: £49,000 + 8% Bonus + On-call Allowance - 30 day's holiday - Pension Plan - Life Assurance - Cycle to work scheme - Career Progression - Training - Fully Remote Working in UK only **Some of the main duties of the IBM Middleware Support Analyst will include**: - You provide Middleware technical expertise to both customer teams and the Operations team - You deliver working technical solutions within agreed timescales - You ensure that Incidents, Problems and Changes are updated and closed in a timely and efficient manner within the helpdesk systems (ServiceNOW) - You undertake customer support and incident diagnosis/resolution on a 24*7 on-call rota basis - You undertake overnight support patching and software release work as part of a rota **In order to be the successful IBM Middleware Support Analyst and have a chance to gain such an exciting opportunity you will ideally need to have the following**: - You have extensive (> 3 years) experience of a WebSphere Middleware support role with the post holder being recognised as a Subject Matter Expert in at least one of IBM MQ administration, IBM Integration Bus administration or WebSphere Application Serveradministration. - You have experience of administering above WebSphere Middleware products in both Linux and Windows environments - Experience of using and configuring performance management tools such as Dynatrace, IBM ITCAM or similar **Skills we'd like**: - You have experience of administrating the above WebSphere Middleware products within AWS, Docker or IBM z/Linux platforms - You have experience of IIB Message Flow development and support using ESQL, DFDL and Java nodes - Experience with Shell Scripting and PowerShell scripting - Experience of SQL coding and PL/SQL and/or T*SQL stored procedure coding - Knowledge of Oracle or SQL Server - Experience of other non-IBM Middleware technologies such as JBoss and ApacheMQ - You prove solid knowledge of managing Incidents, Problems and Changes in a service desk tool such as ServiceNOW - You have a ITIL Foundation certification Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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