Emea Mac Coordinator

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
WE'RE HIRING - EMEA MAC COORDINATOR

WHAT YOU CAN EXPECT FROM US

You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

**INGENUITY**: EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

**JOB TITLE**: EMEA MAC COORDINATOR

**REPORTS INTO**: EMEA MAC MANAGER

**ABOUT THE ROLE**:
The EMEA MAC Coordinator works as part of the facilities team.

The main responsibility will be to coordinate the logistics of people/desk moves with detailed planning and flawless execution, as well as supporting the larger facilities team in its day to day operation.

KEY RESPONSIBILITIES

Work closely with the Client and wider facilities team to manage and plan general desks moves, other queries and any last-minute requests (from individual to medium and large office moves)

Manage assets-addition/removal/ordering of furniture and special equipment Coordinate and track all occupancy changes(desk swap, office layout changes) Maintain precise records

Prepare for/attend MAC meetings and compile MAC statistics /reports

Regularly work with external contractors, e.g. cleaning, IT & engineers

**Resolve problems associated with MAC requests including**: permits, cleaning, parking, conference rooms, interior furnishings, fixtures and equipment

Ensure appropriate follow up with customers and update the space planning

processes

Work with the internal Task system to support facilities team in closing out tasks in accordance with Service Level Agreements/Key Performance Indicators

(SLA/KPI’s)

Support new processes and adhoc projects as requested

**WORKING LIFE**:
On a daily basis you will be working across three sites

The main business language spoken in our offices is English. Knowledge of English is essential

On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota

The role will be structured on a shift basis over a 5-day week

**ABOUT THE ROLE**:
You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise

You work collaboratively as part of a team to solve problems with professionalism and service focused approach

You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

You are open and have good communication skills

You strive for excellence in what you do and share ideas for improvement

You are familiar with computer equipment and programs (Word, Excel and Outlook)

You are adaptable to work to requests and projects that may vary from day to day

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What you can expect from us
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