Night Receptionist

First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

We offer our associates;
- Competitive pay for every hour worked plus potential gratuities
- Meals on duty
- Leisure membership at the hotel
- Global hotel room discounts for Marriott and it’s brands
- Worldwide food and drink discounts
- Complimentary uniform
- Inclusive car parking

**You’re welcomed here**

When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

**St Pierre Marriott Hotel & Country Club** offers its associates a competitive salary, gym membership, staff meals, car parking, and generous global hotel and product discounts for you, your friends and family. This four star hotel has a focus on culinary excellence and provides staff with extensive, ongoing training and development. Marriott International is the worlds’ largest hotel company and provides associates with exciting long term career opportunities.

Ideally placed in Chepstow, South Wales close to the M48, St Pierre is a picturesque location with two fantastic golf courses where no two days are the same. With an exciting blend of guests, our hotel is a great place to develop your skills, supporting weddings, prolific golf events, sports teams, extensive leisure facilities and great dining at our hotel's two outlets.

**Job Type**: Part-time

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 10 hour shift
- Night shift

Ability to commute/relocate:

- Chepstow, NP16 6YA: reliably commute or plan to relocate before starting work (required)