Housing Repairs Officer

22 hours ago


Camden Town, United Kingdom Daniel Owen Ltd Full time

**REPAIRS OFFICER's REQUIRED**

**Temp to Perm positions**

**N. London Based - up to £30,000per annum**

**£15 - 16ph**

Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration.

**Key responsibilities**:

- Managing operatives diaries
- Liaising with tenants and operatives to arrange repairs
- Planning repairs works for pre and post inspection, reactive, voids and emergency repairs
- Prioritising emergency works
- Booking appointments and allocating works to the available operatives, and following works from start through to completion
- Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work
- Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments.
- Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered.
- Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed.

Working with a large Housing group this is a fantastic opportunity for progression and to join a friendly and energetic team



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