Senior Resident Support Assistant

2 weeks ago


Bristol, United Kingdom St Monica Trust Full time

The purpose of the Senior Resident Support Assistant is to continually improve the resident experience by using a customer service approach. The role acts as a role model for our ‘one team’ approach in delivering a proactive person-centred housekeeping, catering and hospitality service to our care home residents.

The role combines catering and housekeeping work, managing the team to prepare and serve food and drinks for residents and also cleaning our residents’ rooms and communal areas.

Food Hygiene, Catering and Health and Safety skills would be useful - however, we give full training. You will have exceptional customer service skills including the ability to interact and build a good rapport with your team, our residents and customers. This is a fast-paced environment - so you'll need to be able to use your initiative, work well in a team and be able to think on your feet.

Experience of managing a team in a hands on customer service role is essential, working with older people and/or people with dementia is desirable, but not essential.

Pay:
£12.35 per hour plus enhancements for weekends where applicable.

Hours:
37.5 hours per week to include alternate weekends, 7.30am - 3.30pm with 30 minute unpaid break.

Salary Ranges:
£24,082.50 - £24,082.50

Time Type:
Full time



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