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Website Administrator

10 hours ago

Bradford, United Kingdom Skrubz Full time

**About us**

Skrubz is a small business in Bradford. We are professional, agile and professional.

Our work environment includes:

- Modern office setting
- Food provided
- Growth opportunities
- Modern office setting

Job Title: Website Administrator

Overview:
**Responsibilities**:

- Process and manage online orders from receipt to delivery
- Coordinate with the warehouse team to ensure timely and accurate order fulfillment
- Monitor inventory levels and manage stock replenishment
- Resolve customer issues, including returns, refunds, and order discrepancies
- Maintain accurate records of customer interactions and transactions
- Update product listings and ensure accurate product information on the website
- Analyze sales data and prepare reports on order and inventory status
- Assist with in-store customer service as needed
- Oversee the day-to-day operation of the website, ensuring it runs smoothly and efficiently
- Monitor website performance, troubleshoot issues, and implement solutions promptly
- Collaborate with the development team to deploy website updates and enhancements
- Manage website security protocols and implement necessary measures to protect against cyber threats
- Conduct regular backups of website data to prevent data loss
- Maintain and update content on the website as required
- Ensure compliance with data protection regulations and best practices
- Experience in word press
- Webiste is built upon woo commerce
- Customer service
- Strong knowledge of operating systems and web technologies
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Good communication skills and a proactive approach to tasks

**Job Types**: Full-time, Permanent

Additional pay:

- Yearly bonus

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

**Language**:

- English (required)

Work Location: In person