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Senior Administrator

2 weeks ago

Swindon, United Kingdom Brook Street Full time

Brook Street are currently recruiting for a Senior Administrator to work for a government client based in Swindon
This is a full time role working Monday - Friday, 37 hours per week
Rate of pay is £13.36 per hour
This is a temporary assignment for 12 months, with a possibility of an extension
Main duties include:

- Resolving customer issues in line with policies & procedures
- Manage customer expectations by keeping them up to date
- Monitor and manage team attendance
- Set, monitor & feedback on objectives & performance to team members
- Training of team members
- Allocating tasks out to the team
- Maintain process & date accuracy to ensure team meet performance targets
Skills & experience required:

- Previous Admin & Customer Service experience
- Previous experience in managing a team
- Excellent communication skills, both written & verbal
- Good IT skills with experience in using Microsoft Office