Administrator

2 weeks ago

Lutterworth, United Kingdom Ultimate Finance Full time

To assist in the processing of new business, processing of payments, maintaining the database and general administrative duties.

Dealing with client, broker and introducer queries and requests and working with the wider team to ensure the new business process is completed in good time and as effectively as possible. Ensuring any anomalies/asset alerts are dealt with efficiently and effectively.

Maintenance of Company records and office standards.

The position will have expectations that our core values of _Decency, Enterprise and Brilliance_ are met at all times

**Key responsibilities**:

- To provide a full and professional Asset Finance service to our clients and introducers on a day-to-day basis.
- Process pay-outs of new deals
- Be familiar with all aspects of the ‘New Business’ procedure for new and existing clients.
- Carry out the necessary verification exercise for new clients and brokers
- Initial risk assessment following verification. Should issues arise that cause concern, which may result in delays/ not wishing to proceed, resolve as applicable.
- Manage diary/workload to prioritise tasks in line with expectations.
- Accurately maintain clients/facilities on systems, constantly monitoring debtor records, trading styles and addresses on systems for accuracy.
- Maintain, review and allocate payments from clients.
- To liaise with the Asset Finance Team to ensure that the highest levels of risk management and service are maintained.
- Deal efficiently and effectively with HPi asset alerts and queries
- Deal with customer queries and requests effectively and in a professional manner, including settlement requests, statements, change requests.
- Maintain invoicing records and system for Ultimate Asset Finance Ltd.
- Various administrative tasks.
- Deal with Telephone enquiries
- Generally, offer assistance to the Ultimate Team, including the management and Sales, where required.

**Characteristics & Behaviours**:
The key behaviours required for this role are:

- Strong communicator
- Ability to problem solve
- Self-motivated
- Team player
- Committed & confident
- Adaptable
- Values driven
- Organised
- Customer focussed & people centric
- Proactive
- Approachable

**Key skills and knowledge**:

- Ability to demonstrate relationship building skills
- Basic commercial awareness and basic technical knowledge of funding
- Basic planning and delivery skills.
- Financially literate
- Ability to engage and influence internal stakeholders
- An in-depth understanding of the security against which we are being asked to provide funding.
- Good time management

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