Senior Product Manager

**Company Description**

Rank Interactive is the digital business of Rank Group plc. We are a leading international digital gaming company, underpinned by superior talent and technology.

We bring people and entertainment together, delivering stimulating and entertaining experiences through diverse digital channels from our offices in Kentish Town, Maidenhead, Gibraltar, Mauritius, Sheffield, South Africa and Israel. With a team of over 350worldwide, we empower our colleagues to work at the peak of their strengths and passions by providing innovative and collaborative working environments that attract, retain and engage high-performing talent.

Gibraltar

Digital delivery is what our Gibraltar office is all about. It’s where the Finance, Digital Operations, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices,set right on top of the Marina, is a stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market.

As a Senior Product Manager at Rank Interactive, you will lead our product management function, manage product managers and report to the Product Director. You will drive and establish our product strategy and planning alongside the commercial, operationsand wider business teams representing customer demand, preferences and market comparisons.

Whilst continuing to perform product discovery, you will also work closely with product managers on the product development portfolio and roadmaps. You will set the direction for technical product managers and the product squad to maximise customer benefitsand return on product development investment.

Key Responsibilities
- Familiarise and understand Rank Interactive’s business objectives to support the creation of product strategies which are aligned with that ambition
- Representing the voice of the customer in product discovery, through the usage of insights, analytics and direct customer feedback (CSAT, full story)
- Pursuing a data-led approach to product discovery and roadmap prioritisation, where insights and performance inform decisions
- Working across teams to develop comprehensive product roadmaps to deliver business goals with defined KPI's achieving one or more revenue growth, operational cost reduction or legislative compliance
- Working with internal and external teams to assess the performance of key roadmap items delivered into production and communicating the outcomes to relevant commercial owners
- Alongside the Product Director, establishing the communication strategy so all stakeholders are aware of the product strategy, the roadmap priorities, up to date status of items and showcase what value we’re adding
- Create, embed and modify processes across Product, Technology and commercial teams from ideation through to delivery as part of the software development lifecycle
- Direct line management responsibilities for Product Managers. Ensuring we are setting clear, smart objectives for your reports, HR processes are followed, training and development needs are aligned to personal and company goals
- Build and manage a backlog of user stories/requirements and prioritise for delivery
- Maximize efficiency in a constantly evolving environment using Minimal Viable Product delivery, and rapid prototyping
- Design experiments, analyse patterns and trends, and optimize existing products Work closely with business intelligence, research and product design to discover, prototype, test and learn to inform product development

**Qualifications**

Knowledge and Experience
- Experience working with architecture, design, engineering teams, vendors, and offshore development to deliver end to end products
- Must have excellent written and communication skills and be extremely detail oriented
- Strong problem-solving skills and ability to logically analyse complex requirements, processes and systems to put solutions in place
- Ability to communicate findings clearly to both technical and non-technical audiences
- Strong analytical background, data driven reasoning, and ability to understand key performance drivers

???????Personal Qualities desired
- A powerful advocate of collaboration, inclusion and partnership working, who is both resilient and empowering with a clear sense of purpose
- Demonstrates strategic thinking and planning ability, whilst being tactically responsive to changing needs
- Demonstrates a sense of passion and pride about own work. Positive attitude and adapts well to change; Inspires passion and excitement around shared goals, promoting an environment of achievement
- Excellent verbal and written communication and presentation skills, with well-structured and analytical approach to reporting
- Ability to build strong relationships with key stakeholders and suppliers and can tailor communications to meet the stakeholders needs accordingly
- Proven experience of influencing internal stakeholders and suppliers providing clarity and insight to complex discussions and enhancements to service to achieve resolution and understanding
- Ability to initiate and manage change in a way which enhances Service Delivery, Support and Performance