Operations Controller

We are seeking a highly organised, motivated, and experienced Aviation Operations Specialist to join our dynamic team. This is a vital role within our operations department, where you’ll be responsible for coordinating, monitoring, and managing all aspects of our daily flight operations. Working in a fast-paced environment, you’ll play a key role in maintaining operational control, supporting global flights, and ensuring compliance with aviation regulations.

This position operates on a 12-hour shift pattern, rotating between day and night shifts, to provide 24/7 operational coverage.

**At Echo3**

At Echo3, our team is at the core of everything we do. We’ve built a culture that’s inclusive, supportive, and genuinely welcoming—where every team member is respected, valued, and empowered to thrive. We believe in creating an environment where you can grow your skills, feel part of something meaningful, and enjoy being a key contributor to our collective success.

**Key Responsibilities**
- **Flight Coordination**: Plan, schedule, and coordinate all flight activities, including aircraft, crew, and ground services, to ensure efficient and timely operations.
- **Aircraft Monitoring**: Track and manage real-time aircraft movements, identifying and resolving delays or disruptions as they arise.
- **Communication**: Serve as the main point of contact for flight crews, ground handlers, and internal departments, ensuring clear, consistent, and effective communication across teams.
- **Operational Decision-Making**: Make critical decisions in real-time to manage operational challenges, while upholding safety, compliance, and efficiency.
- **Weather Monitoring**: Monitor global weather conditions and adjust flight plans accordingly in coordination with dispatch and flight crews.
- **Compliance**: Ensure all operations meet relevant aviation regulations, safety protocols, and internal company standards.
- **Permit Management**: Obtain and manage overflight and landing permits for international operations, ensuring all necessary authorisations are secured in a timely and accurate manner.

**Skills and Qualifications**
- Minimum of two years’ experience within aviation operations.
- Proven experience in global aviation operations or a similar role
- Strong knowledge of aviation regulations and flight operations procedures
- Excellent communication and customer service skills
- Ability to remain calm and decisive under pressure
- Proficiency with aviation operational systems and tools
- Flexibility to work 12-hour shifts, including nights, weekends, and holidays

**Company Benefits**
- **Annual Bonus**: Performance-based bonus, calculated in line with company profits
- **Remote Working Flexibility**: Option to work remotely
- **Private Medical and Dental Insurance**: Comprehensive cover for you and your family
- **Additional Holiday Allowance**: Promoting work-life balance
- **Enhanced Pension Contributions**: Helping you plan for the future
- **Free On-Site Parking**:

- **Regular Social Events**: Team-building activities and company outings
- **Inclusive Culture**: A welcoming and respectful work environment where everyone is supported

**Why Join Us?**
- Be part of a respected aviation company with a strong operational focus and a commitment to excellence
- Work in a collaborative and supportive environment where your contributions are genuinely valued
- Enjoy a competitive salary and benefits package
- Access opportunities for professional growth, development, and career progression

**Schedule**:

- 12-hour shifts (rotating day and night)
- Includes weekends and holidays as part of the shift pattern

**How to Apply**

Pay: £40,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Financial planning services
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Work from home

Schedule:

- Day shift
- Night shift

Application question(s):

- Do you have at least two year experience working within aviation operations?
- Do you have a full UK driving licence?
- Are you able to work 12-hour shifts, including nights and weekends?

Work Location: In person

Reference ID: Aviation Operations Controller