Clinical Team Leader

Clinic Team Leader

Peninsula Dental Social Enterprise is seeking a Clinic Team Leader for our Derriford Dental Education

Facility. This is an exciting opportunity, which would suit a highly motivated qualified Dental Nurse who is looking to develop their knowledge of line management and staff development skills. In this role, you will be responsible for co-ordinating the clinical team to assist in providing high standards of patient care. You will also be expected to work towards being the CQC Registered Manager for the site with an aim to oversee the associated regulated activities. Full training will be provided.

Peninsula Dental Social Enterprise provides a wide range of dental services and education from four teaching clinics across the Southwest. The company supports the work of the University of Plymouth

Peninsula Dental School, training the Dentists and Therapists of tomorrow.

The starting salary is £28,466 per annum and based on performance, will rise to £32,046 per annum.

*An Enhanced DBS check is required for this role

**Role: Clinic Team Leader**

**Grade: Band 5**

**Reports to: Clinic Manager**

**Directly responsible for: Dental Nurses / Trainee Dental Nurses**

**Role summary: The role holder will lead the efficient and effective running of the Dental**

Education Facility (DEF) clinical floors and management of clinic staff. They will be the CQC registered manager for their facility.

**Key accountabilities**:

- Operational management of the clinical floor and supporting services
- Line management of staff to achieve an innovative, motivational and high performing working environment to best deliver services to patients and students.

Includes conducting appraisals, managing performance, managing attendance, conduct etc.
- Assisting in recruitment and development of relevant staff groups
- Liaison with PDSE managers, clinic staff, academic staff and students to maximise the efficiency of the clinics
- Ensure all activities are undertaken in compliance with Equality and Diversity regulations for staff, students and patients
- Ensure all governance procedures are in place and are adhered to
- Plan and lead events such as student induction
- Support and facilitate the work of the Dental Outreach Team and the Dental Nurse

Training programme
- Work with the Central Clinical Governance Team and other PDSE staff to plan and manage DEF operations
- Work with other DEF staff to ensure appropriate levels of consistency of operational delivery
- Create an innovative, motivational and high performing working environment to best deliver services to patients and students
- Ensuring that all team members are accountable for their own clinical actions and understand the impact of their work on patients and student
- Ensure the working environment is safe for all employees, students and visitors to the DEF

**Measures of success**:

- Successful outcomes to items listed in key accountabilities and other delegated tasks
- Positive feedback (staff, patients and students)
- Meets deadlines
- Manages competing demands
- Adherence to PDSE policies
- Appropriate outcomes for patients and students through a motivated staff group

**Person Specification**

**Essential**
- Qualified Dental Nurse, registered with the General Dental Council
- Excellent numeracy and literacy skills (minimum GCSE grade C, or equivalent, in maths and English)
- Computer literacy, including competence with Microsoft Office

**Desirable**
- Additional post registration qualification i.e. dental radiography
- Knowledge and use of R4 is desirable
- Evidence of work in a management role
- Evidence of staff management

**Skills**
- Ability to work as a manager in a team environment
- Ability to motivate a team to be enthusiastic, committed and to improve performance
- Excellent interpersonal, communication and presentation skills, both verbal and written
- Understanding of how internal processes can impact on organisational performance

Effective problem solving skills
- Methodical approach to organising staff and clinics and resolving issues
- Able to prioritise and move between tasks to meet deadlines

**Behaviours**
- Demonstrates self-leadership and leadership of others
- Demonstrates enthusiasm and commitment at all times
- Demonstrates commitment and support to PDSE, to PDSE managers, the Clinic

Manager and to colleagues
- Takes ownership of tasks
- Uses own expertise and uses this to develop others
- Supports others to achieve goals
- Forms good working relationships with colleagues to achieve successful outcomes
- Ability to manage multiple tasks and competing demands
- Demonstrates an ability to manage and participate in a changing environment with a positive attitude.

This post requires Hepatitis B immunisation and other health clearance as stipulated by
Occupational Health.

Staff on 52 week contracts must take the majority of their annual leave allocation outside of term time. Requests for annual leave within term-time