CRM Executive

**More Than Just A Job**:
As a proud B-Corp we focus on using business as a force for good. We do this by balancing out people and planet with profit. For every Mindful Chef recipe box bought we donate the equivalent of a school meal to a child in a less developed country (over 20 million meals donated and counting...) and we have also pledged to go Net Zero by 2030 but there are so many other initiatives that we would love to tell you about

**What we are looking for**:
You’ll fit right in if you love a **fast-paced environment** where ideas move quickly and initiative is celebrated. You’re someone who cares about the small details, communicates clearly, and gets a real buzz from seeing your work make an impact.

If **performance marketing**, **data-driven storytelling**, and **customer love** are your thing — and you’re curious enough to always ask “what if?” — then this might just be your next big move.

**You are**:

- Copywriting experience essential.
- Hands-on experience with CRM, ESPs or customer engagement platforms.
- Highly detail orientated.
- Proven ability to use analytics and run A/B tests to improve communications.
- A team player with strong interpersonal and communication skills with both technical and non-technical teams.
- Efficient and hardworking with a flexible and hands-on approach.

**You will**:
Work across 2 exciting brands:
**Mindful Chef**
- Identify customer segments for targeted marketing programs and plan customer offers and incentives to drive performance.

**Slimming World**
- Manage core customer journeys across customer and lead profiles (triggered)
- Execute tactical campaigns (highly targeted and measurable - this could be reactivation, to drive reviews/boost loyalty/engagement)

**Why us?**:

- A competitive package that rewards your skills and dedication.
- Flexibility of remote (UK) or hybrid working from our office based in Wandsworth.
- Be part of a Better Business (B-Corp), making a positive impact on profit, people, and planet.
- Join an award-winning startup backed by the largest food and beverage company globally.
- Experience a workplace that feels like home, complete with free meals, a gym, a vertical farm, and pet-friendly policies.
- Prioritise your well-being with perks like Vitality health insurance, access to learning resources, mental health support, and a generous holiday package (30 days + bank holidays).
- Enjoy a 50% discount on all Mindful Chef products.
- Enhanced policy of up to 6 months full pay primary parental leave and up to 6 weeks full pay secondary parental leave

**The process**:

- Meet the Talent Team - google meet
- Meet our CRM Manager and Head of Customer - google meet
- Meet our CMO and wider team - in-person

**About us**:
We are** MINDFUL.** This is intrinsic to everything we do. From the healthy recipes we design, to the local, expert and caring suppliers we select and the way we treat each other, our customers and our environment.

We are **PERSONAL**. We started Mindful Chef with our friends and families as customers and those are the kind of relationships we want to maintain however big we grow. Being real and true to ourselves and each other.

We are **UNAFRAID.** We want to be the best - to challenge conventions, to think differently and be imaginative in how we solve problems. Brave enough to take on the big players and to do what’s right even when it’s difficult.

**Equal Opportunities**
- At Mindful Chef, we embrace diversity and inclusion as a foundation that enriches our culture and fuels the success of our business. We are mindful of everyone’s differences and we take pride in the unique perspectives, experiences, and talents that each individual brings to our team._
- We are unafraid to tackle biases and challenge stereotypes, fostering an inclusive environment where everyone feels valued and empowered to contribute their personal strengths. Our commitment to diversity is not just a policy; it's a personal and collective responsibility that we take to heart._
- We believe that by being mindful of our differences, unafraid to confront barriers, and embracing the personal stories and journeys of our team members, we can achieve greater innovation, creativity, and harmony in the workplace. Together we celebrate diversity, and together, we are better._