Sia Door Supervisor
1 week ago
Job Description:
As a Door Supervisor, you will play a crucial role in maintaining a safe and enjoyable environment for our guests and staff. Your primary responsibility will be to ensure the safety and security of everyone on the premises while upholding our venue’s policies and licensing regulations.
Key Responsibilities:
- Access Control: Manage the entry and exit of guests, checking IDs, tickets, and ensuring all patrons meet venue requirements (age, dress code, etc.).
- Crowd Management: Maintain order in crowded spaces, preventing overcrowding, and responding to any disruptive behavior quickly and professionally.
- Conflict Resolution: Handle disputes or difficult situations calmly and assertively, working to de-escalate tensions while ensuring the safety of all guests.
- Customer Service: Greet guests with a welcoming attitude, providing assistance when needed while maintaining a strong, authoritative presence.
- Venue Safety: Conduct regular security checks around the venue, including monitoring potential hazards and reporting suspicious activity to management or authorities.
- Emergency Response: Act swiftly in the event of an emergency, including handling evacuations, first aid, or liaising with emergency services when necessary.
- Collaboration: Work closely with other members of the security team and venue staff to ensure seamless operations throughout the night.
**Requirements**:
- Valid SIA Door Supervisor License (mandatory)
- Proven experience in a similar role, particularly in busy late-night venues
- Excellent communication skills and the ability to interact effectively with a diverse range of people
- Strong presence and the ability to manage crowds and handle conflict with confidence
- A professional, approachable demeanor while remaining assertive when necessary
- Ability to work late nights, weekends, and holiday shifts as required
- First aid certification is a plus but not mandatory
**Job Type**: Permanent
Pay: £11.44-£13.28 per hour
Expected hours: 5 - 8 per week
Schedule:
- Every weekend
- Night shift
- Weekends only
**Experience**:
- Security: 3 years (required)
**Language**:
- English (required)
Licence/Certification:
- SIA (required)
Work Location: In person
Reference ID: Lib-SW
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