Training Facilitator

**About Us**:
Deafway is a charitable organisation which supports Deaf and Hard of Hearing people both within the community and residential. We have a 34-bed care home providing specialist support for Deaf residents, offering a supportive and inclusive environment. Our staff require training that develops them both professionally and personally with the aim to always enhance the services we provide.

**Job Type**:Full-time - 36.25 hours per week. Primarily Monday to Friday, 9am to 5pm. Flexibility is required to meet the needs of the service, which may occasionally include weekend or evening work.

**Experience & Qualifications**:

- Relevant experience in a training or educational role within the healthcare or social care industry.
- Certified Professional in Learning and Performance (CPLP) or Certified Training and Development Professional (CTDP) is desirable.
- Strong knowledge of care practices, regulations, and standards.

**Skills and Competencies**:

- Ability to work independently and as part of a team
- Excellent communication and presentation skills
- Strong organisational and time-management skills.
- Ability to develop and implement effective training programs.
- Proficient in Microsoft Office Suite and other relevant software.
- Excellent interpersonal skills and the ability to build relationships with staff at all levels.
- Attention to detail and a commitment to quality.

**In return we offer**:

- Free British Sign Language Levels 1 and 2.
- Deaf Awareness Training.
- Medicash Health Plan.
- Free DBS.
- Membership of a 24hr Wellbeing Employee Assistance Program.
- Wellbeing days.
- Enhanced salary for Bank Holidays.
- Subsidised onsite restaurant.
- Enhanced company pension scheme.
- Eye Care vouchers.
- High Street discounts.
- Death in service benefits.
- Free uniform provided.
- 5.6 weeks per annum, including statutory Bank / Public Holidays

**Purpose of the job**:

- Coordinate the provision of high-quality training that meets the needs of staff.
- Support the development and delivery of high-quality training programmes.
- The service provided will be in accordance with legislation, the CQC Fundamental Standards, national guidance, organisational procedures and protocols, quality assurance targets and timescales.

**Main Responsibilities**:

- Develop and deliver comprehensive training programs for new and existing staff. This will include the use of E-Learning, face-to-face and externally delivered solutions.
- Conduct training needs analysis through surveys, interviews, performance evaluations and training meetings with department heads.
- Create and update training materials, manuals, and resources.
- Coordinate and schedule training sessions, workshops, and seminars.
- Develop tailored training plans to address specific skill gaps and to target professional development to support in staff succession planning.
- Adapt training programmes to meet regulatory requirements and organisational needs.
- Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
- Provide ongoing training support and mentorship to staff.
- Collaborate with department managers to identify areas for improvement and implement solutions.
- Maintain accurate records of training activities and employee progress.
- Manage the E-Learning Platform, ensuring all training materials are up-to-date and accessible.
- Oversee the induction programmes for all new starters, ensuring a smooth onboarding process.
- Collaborate with external training providers to identify both training and professional development opportunities.
- Utilize the apprenticeship programme, currently in partnership with Independent Training Services.
- Communicate training schedules, updated and requirements effectively to all staff.
- Implement evaluation methods to assess the effectiveness of training programmes.
- Produce monthly training statistics.

**How to Apply**:
**About Deafway**:
Deafway was established for the relief of people who are D/deaf. Firstly for those resident in Lancashire and secondly those resident in the rest of the United Kingdom and elsewhere, in particular by assisting and supporting their equal access to and participation in all aspects of society. 'Working to achieve equal access and opportunity for people who are D/deaf'