Supervisor

3 days ago

Newbury, United Kingdom Fraser Hart Full time

At Fraser Hart, we are passionate about delivering world class luxury shopping experiences to our clients. We are currently recruiting for a Supervisor to join our Newbury team on a full time permanent contract.

We’re not here to simply sell a product. We’re here to connect with our clients and create lasting memories with exceptional knowledge of our exclusive product ranges and premium brands

If you have a passion for inspiring and motivating sales teams to deliver outstanding client experiences and would like to play a key role in supporting the management team to drive the business while ensuring that all standards, policies, and procedures are adhered to, we have an exciting opportunity for you.

**ABOUT YOU**
- Passionate about inspiring and motivating the team to deliver outstanding experiences to our clients
- Fascinated by our products and have a love for all things jewellery, diamonds, and watches
- A team player who is committed to helping and supporting colleagues when needed
- A great communicator with excellent interpersonal skills and a genuine interest in interacting with others
- Proactive with a positive can-do attitude
- Self-motivated and driven to achieve great results
- A fast learner who is keen to embrace new challenges and develop your leadership skills
- Experience in a leadership / supervisory role ideally within a premium or luxury retail environment
- Flexible and available work late nights, weekends, and key trading dates

**WHAT YOU’LL BE DOING**
- Lead by example in creating great client experiences
- Consistently achieve personal sales targets and support the team to achieve their personal sales targets
- Be a role model for the brand and live by our values (passion, teamwork, respect and trust, positivity, love learning)
- Create an atmosphere where guiding and motivating the team to success is at the core of everything you do
- Train, develop and give feedback to the team to help them to become the best that they can be
- Oversee the completion of daily and weekly store tasks by following store standards, policies and procedures
- Implement visual merchandising and replenishment to ensure displays are attractive and commercial
- Deputise for store management in their absence by taking responsibility of daily store operations

**WHAT’S IN IT FOR YOU**

When you join Fraser Hart, we’ll give you everything you need to get off to a great start; a full induction, excellent training and a Team Development Coach that will support you during your first few months.

We value our teams for always going the extra mile and reward this with great benefits, including:

- Commission scheme based on sales performance
- A generous discount scheme for you, your family, and friends
- 20 days holidays rising to 25 after 7 years’ service
- Pension Scheme
- Uniform allowance
- Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
- Bike to work scheme
- A Volunteer Day with a charity of your choice
- Social events and activities throughout the year through our Have Fun Be Well programme
- **The Anthony Nicholas Group is an equal opportunities employer**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

**Experience**:

- Supervisor: 1 year (preferred)
- Luxury Retail: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

Reference ID: SUP - Newbury

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