Supervisor
7 days ago
Do you have experience of leading / supervising a sales team?
Are you service orientated with a great understanding of what excellent customer service looks like?
Are you a great communicator with a natural flair for striking up conversation?
Do you have experience in consultative sales?
Our Supervisors are dedicated team players with a passion for delivering excellent customer service to ensure that everyone has an exceptional experience in our stores. Working towards personal and team targets and assisting management when required, you will play a key role in the success of the store by identifying, sharing and spreading best practise; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
**About you**
- Experience of supervising a team
- Service orientated with a great understanding of what excellent customer service looks like
- Always looking for an opportunity to exceed expectations and provide a memorable experience
- Exceptional communication and interpersonal skills
- Eager to learn and build on your retail and product knowledge
- Always ready to go the extra mile
**About us**
With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands. The Goldsmiths Servicing & Repairs offer employs more watchmakers than any other UK High Street Retailer with onsite watchmakers available at a number of our stores.
Our purpose is to wow our clients while caring for our colleagues, our communities, and our planet. We partner with the most prestigious luxury watch and jewellery brands to provide the highest level of client service by well-trained, expert colleagues in modern, luxurious, and welcoming showroom environments and state-of-the-art online sites. This is all supported by leading-edge technology and impactful marketing.
Recently launched to further elevate our client experience, is Xenia - The Art of Hosting. Taking inspiration from the world of luxury hospitality Xenia Programme sees colleagues in our Showrooms elevating our client experience, ensuring that everyone leaves having had a memorable luxury experience.
**Rewards**
Here at Goldsmiths, alongside a competitive salary our benefits also include sales related commission and staff discount. We have a dedicated internal training and development programme to nurture you through your career and make the most of your talent. Opportunities are endless
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