Residential Conveyancing Assistant

**Residential Conveyancing Assistant**:
**Penrith**:
**Contract**:Permanent**
**Salary**:£24,000+***:
This role will be based in our Penrith office, but we may expect you to travel and work from other offices from time to time.

**What are we looking for?**

We are currently looking to recruit a Residential Conveyancing Assistant or CILEX Legal Executive to support the Residential Conveyancing team in Penrith.

**How many hours will you be working?**

This is a full-time role which is 35 hours per week, Monday to Friday with an hour break for lunch. However at EMG Solicitors we work flexibly, it’s not a 9 to 5 role, but we do expect the work to be done, when you do it can be largely up to yourself, your Team Leader and the requirements of your clients.

**A brief overview of the role**:
This role works within the Residential Conveyancing department with the conveyancers and conveyancing assistants on all administrative duties. The main responsibilities of the role include assisting Conveyancers in the management of caseload through dealing with file related queries, either face to face or by telephone and assist in the process of matters on a timely and cost-effective basis.

**What will we expect from you**:
**Undertaking work**
**You should be passionate about providing**:

- Support to your colleagues.
- To undertake your duties professionally and with the utmost skill and care.
- We take the view we stand and fall as a team - you will need to work both on your own and as part of a team.
- To always put clients first and respect their confidentiality at all times.

**Getting paid for the work you do.**
- You will be supporting Conveyancers in the maintenance of purchase, sales, remortgages, transfer of equity (both freehold and leasehold) files by effective file management.
- Ensuring clients are kept up to date and dealt with efficiently is an important part of your role and ensuring the appropriate legal matters are raised with the Conveyancer.
- You will answer incoming calls, take instructions, conduct letter and telephone enquiries as necessary and follow through any actions where required.
- You will provide full support to the fee earners - collating, sending and checking documentation to all parties involved in transactions.
- Using the correct Practice procedures and systems is essential so you can manage cases effectively and in accordance with the firm's standards and legal requirements.
- You will ensure our clients and referrers receive the best possible service at all times.
- You'll look to cross sell services from other departments in the firm by identifying the appropriate opportunities.
- Dealing with incoming and outgoing post for the department, ensuring we have all documentation received from various parties involved in transactions.
- Verifying our clients identification in accordance with our Money Laundering policy will be an important part of your role.

**To be able to perform this job you will need.**
- CILEX or Licensed Conveyancer qualification is preferred.
- Experience of working within the residential property sector (mortgage broker, IFA, estate agents) is essential.
- A good standard of education is required, including good spoken and written English skills.
- Previous experience working within a busy administrative function, particularly within a legal conveyancing department or in a similar property related role would be desirable.
- You will need to be able to work well individually as well as part of a team.
- Ensuring that the firms procedures are always adhered to and followed, respecting client confidentiality at all times.
- You will need to be well motivated, demonstrate initiative and have a positive attitude.
- Along with having the confidence to inform the team leader of any serious problems you could encounter.
- We provide a full complement of training to support you and develop you in being the best you can be in your role; this starts with a comprehensive induction to really help you settle into your new role.
- In addition to a competitive salary, we offer a tiered bonus scheme which is paid to everyone across the firm on an annual basis dependent on the hours contracted to work and the colleague’s length of service within that year of employment.
- Our pension scheme is currently run through Standard Life and our employer contributions are 4%, we also provide death in service cover of three times salary.
- Holidays are 25 days per year plus Bank Holidays and we also have 3-days non-contractual leave at Christmas, these holidays are all pro rata for colleagues who work part-time. On each 5th year of employment, you receive an additional 5 days holiday for that year.
- We like to celebrate things, so for your birthday you will receive a £50 voucher to spend on anything you like and to give you time to spend it, you can have a late start or early finish on or around your birthday.
- We also want you to enjoy Christmas, so we give all our colleagues a £50 v