Counter Assistant

We pride ourselves on providing exceptional patient care in a relaxed and friendly working environment. We aim to be the most efficient, knowledgeable, and caring pharmacy in town.

We are looking for a Counter Assistants to join the team at our Dovercourt Branch, our opening hours are Monday to Friday 08:30 to 18:30 on a 19 hour per week contract covering Wednesday, Thursday and Friday. You will need to have previous customer service experience. Previous Pharmacy experience is not essential but would be preferred. Full training well be given.

As a Pharmacy Counter Assistant, you will be part of a team focused on helping patients feel good, giving clear advice on health, pharmacy products and counter medicines, as well as the services we provide. This involves working across the healthcare counter and the retail floor. You will often be the first contact a patient has during their journey within the pharmacy and as such it is essential you have a friendly personality and excellent communication skills. Being a counter assistant within our company does not limit you to one position, it involves many more exciting opportunities through development and progression. A desire to better your skills and knowledge is required in an individual as completing company funded regulated training is mandatory.

**Responsibilities**

Ensuring patients receive a friendly, attentive service

Communicating with patients regarding prescriptions and over the counter queries

Supporting the delivery of professional services in the pharmacy

Assisting in improving over the counter sales

**What you will need to have and learn**:
Previous experience of working within a pharmacy is desirable but not essential as on the job training will be provided and support towards certification and development given.

Ability to work as part of a healthcare team

Passionate and enthusiastic about providing patient care

Excellent communication skills and customer rapport

Organised and motivated

Compassionate and caring nature

Salary can be enhanced through development, completion of courses and training.

**Job Type**: Permanent

Pay: From £12.25 per hour

Expected hours: 19 per week

**Benefits**:

- Employee discount

Schedule:

- Holidays
- Overtime

**Experience**:

- Customer service: 1 year (preferred)
- Community Pharmacy : 1 year (preferred)

Work Location: In person