Traffic Summons Caseworker

**Location of Role**: Ashford
**Advert Closing Date**: 07/02/2025
**Starting Salary**: £24,768.00 (pro-rata for part-time vacancies)
**Part/Full Time**: Full Time
**Contract Type**: Permanent
**Working Pattern**: Mon-Fri
**Weekend/Evening Working**: No
An exciting opportunity has arisen to undertake the role of a Caseworker, within the Traffic Summons Team, based at Ashford Police Station.
You must be a good team player, receptive to change and be able to work well in a busy environment. You will need to demonstrate that you are highly organised and capable of planning and prioritising your work to ensure that deadlines are achieved which is vital in this role. You will have excellent keyboard skills, outstanding customer service skills and be comfortable and confident in both making and receiving internal and external telephone calls. Excellent communication skills are essential as communication with members of the public including defendants, victims and witnesses, police officers and Court and CPS officials is a key component of the day-to-day responsibilities. Previous experience of using a broad range of computer programmes would be desirable.
Kent Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £28,239.00.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
This post is open to
British Citizens
Members of a European Economic Area (EEA) state who hold settled status under the EU Settlement Scheme.
Commonwealth citizens or foreign nationals (who are not British citizens or European Economic Area (EEA) state members) who have leave to enter or remain in the United Kingdom for an indefinite period that is free from restrictions.
All applicants (except those who have been serving abroad with the British Armed Forces) must have lived in the UK continuously for the past three years.
Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.