Facilities Support Host

2 days ago


Edinburgh, United Kingdom Portico Full time

**Company Description**
Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

We are on the lookout for a customer service superstar
We have an exciting opportunity for a customer services expert to join Portico as a Regional Facilities Support Host, assisting our teams at a famous banking client, based in Gogar, Edinburgh, Glasgow and Greenock.

The Facilities Support Host is the go-to person for the day to day needs of our clients, delivering an exceptional working environment and a 5* Visitor experience in the below areas:

- Main Reception/Front Desk
- Executive Client Meeting Suite (internal meeting rooms)
- Back of House (floor management to assist the Property Management Team)
- First-Line Technology assistance (including basic AV knowledge)
- Events (ad hoc overtime work required)
- Townhall (internal event space)
- Events (in hours/overtime guest registration and/or cloakroom assistance
- Mailroom Operations (reginal sites only)
- Core to your role will be the ability to form excellent relationships with our client Employees. You will work directly with the local Portico teams and Workplaces Services Team, exposed to many aspects of facilities management and take ownership for the day-to-day smooth running of our client's flagship offices.

Shifts: 40 hours per week, shifts between 8:00-17:00 from Mon-Fri

**Salary**: £26,000 + Travel expenses
**Qualifications**
**Additional Information**
What's in it for you?
- Competitive holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.


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