European Operations Coordinator

7 days ago

Speke, United Kingdom Aspion Full time

**European Operations Coordinator**

**Speke, Liverpool**

**£25,00 - £30,000 + Company Car**

Working closely with customers, clients, agents, and business stakeholders.

The European Operations Manager is responsible for liaising between customers, suppliers, and transport companies to ensure efficient and smooth shipment management from start to finish including quoting, costing, booking, and invoicing.

**Job Description -**
- Personal management of selected accounts.
- Preparation of quotes for customers.
- Updated matrix / table of suppliers costs per location pair.
- Manage all aspects of the import & export shipping process, including bookings and queries.
- Monitor shipments - from collection to delivery ensuring on time deliveries and supporting information for clients.
- Ensure necessary information to ensure correct measures are in place for shipments and to meet customers needs.
- Liaise between suppliers, forwarders, and agents to obtain up to date shipment information and to ensure all shipments are handled to our required levels.
- Provide companies with the relevant information to ensure customer collection/delivery requirements are satisfied.
- Ensure correct documentation is on file.
- Maintain all files ensuring they are costed and billed timely and correctly.
- Develop and maintain effective working relationships with key customers to retain and develop business.
- Subcontractors - Liaise with network of hauliers / contractors, sourcing new partners as required.
- Regular communication with key suppliers to develop best practice processes and cost efficiency.
- Ensure bookings are correctly input into in-house system, with all information being as accurate as possible, and costings completed.
- Problem solving as required to ensure customer satisfaction.
- Any other duties as required.

**Key requirements**:

- Knowledge of European Road regulations.
- German would be an advantage - but not necessary.
- Ability to use MS Office software.
- Attention to detail.
- Good interpersonal skills.

**_At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in linewith new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data - These can be viewed on our website._

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