Partnerships Manager

**Do you have an ability to nurture and evolve current and new relationships? Are looking for a role where you can identify unique opportunities to support growth, with a passion to help shape the future of an ambitious organisation?**

**If so, we want to hear from you We are looking for a Partnerships Manager to join our high performing Commercial team.**

Animal Friends has grown to become not only a multi-award-winning business but one of the largest pet insurance providers in the UK, with over 450 colleagues helping us to look after over 1 million of the nation’s pets, offering cover for cats, dogs andhorses.

**Package: **c£50k, Excellent benefits including 23 holiday days (plus your birthday off), private medical insurance, on-site parking, and pet insurance discount. This can be fully remote or hybrid working - whatever suits you best

**What you'll get up to as our Partnerships Manager
This is an exciting and pivotal role that will act as an AFI representative to key third parties and ensure the success of these relationships through strategic and proactive management whilst also monitoring the wider market environment. We are lookingfor someone who has a track record in commercial account management, ideally within the financial/professional services and can demonstrate the ability to harbour continued growth

**To give you an idea what to expect, you'll be**:

- Responsible for establishing and managing key relationships with existing distribution partnerships including all external and internal queries. Quickly address and resolve queries, needs and complaints as well as maintain contract compliance and ensurethat all commitments are met, including marketing plans.
- Seek out and drive new ways in which to develop distribution partnerships
- responsible for creating significant customer growth and volume.
- Ensure all contractual reporting and other mandated activities for third parties are fulfilled at the required intervals e.g., daily, weekly, and monthly reporting
- Create, maintain and monitor the key performance indicators for these relationships and take actions to improve where there is a reduction in score
- Work with the Commercial Analyst or similar BI reporting to monitor relationship success and revenue and report any developments, anomalies, or trends to senior management
- Promote AFI at external industry events and act as a leader in market engagement
- Coordinate with internal stakeholders and departments to ensure key relationships’ needs met and all regulatory and contractual standards maintained - including audits, digital display of products, advertising, and any other required activity
- Where required get involved in writing bids and offers for new business, assisting in implementation of new relationships and provide relevant mentoring for junior members of the team

**Key skills required to be successful in this role
- Experience within insurance or financial services industries will be a big advantage
- Aggregator experience advantageous
- Substantial account management experience
- Proven track record of delivering improved commercial performance through network/relationship management.
- Confident and able communicator - in both verbal and written forms - with an ability to get on with a variety of personalities
- Strong analytical and numerical skills
- Ability to quickly turn work around to strict deadlines

**Benefits of working with Animal Friends
We recognise that your hard work shouldn't come without its perks, so here's a little list of some of the things you can expect to get from us:

- 23 days annual leave plus bank holidays and we give you your birthday off
- 95% of our colleague’s own pets; we’re able to provide up to 50% off insurance along with free access to our vet partners, Joii Pet Care
- We believe that looking after colleagues’ health is important, so we offer a discount on gym membership, access to a Wellbeing hub and a healthcare cash plan
- We like to celebrate success and recognise excellent colleague performance; we will donate £3k to the charity of our Employee of the Quarter’s choice
- Most importantly, you'll be working within a courageous, passionate and kind-hearted team
- As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and reference checks._