Optimisation Implementation Advisor

The Optimisation Team offers extra support to the NHS and wider system to overcome the workforce challenges being faced by the NHS. Our goal is to help the NHS and the wider system improve its use of our workforce services.
This role will initially be working within our project team supporting the NHS Pensions area. You will work with internal teams and external stakeholders within a structured project management framework to ensure goals and objectives are met. This project involves process mapping, writing and training of Standard Operating Procedures and line management of Optimisation Administrators, amongst other things.
We are looking for colleagues to join the Optimisation Team as an Optimisation Implementation Advisor on a fixed term or secondment basis, with a contract length of 18 months.
What do we offer ?
27 days leave (increasing with length of service) plus bank holidays
Flexible working
Flexi time
Hybrid working model
Career development
Active wellbeing and inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits and high street discounts
**We are looking for someone who is**:
Ambitious and motivated.
Passionate about helping NHS organisations to enhance their use of our Workforce Services and Systems.
An excellent communicator with energy and enthusiasm.
Focused on continuous improvement in everything they do
You will work on our NHS Pensions project, as part of this you will:
Build excellent working relationships internally and externally, with colleagues, customers and system users.
Support the implementation of business change across several projects and diverse stakeholder groups.
Champion the use of workforce systems across the NHS and beyond by highlighting the benefits and providing bespoke support to ensure valuable and long-Lasting improvement.
Prepare user guidance documents, briefings and process maps to support the implementation of improvements and process change.
Ensure that the benefits of the change activities are identified, measured and owned in order to realise the business benefits.
Prepare highlight reports defining progress, problems and solutions for the Senior Management Team.
Review and report to Optimisation Implementation Leads to ensure that lessons learned are incorporated into future developments by carrying out evaluations and assessment of result
This post includes travel across the NHS regions.
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow.
As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most
We are people connected to care.
**In this role, you are accountable for**:
1. Supporting and reporting to the Optimisation Implementation Lead.
2. Support multiple implementation projects to ensure a successful implementation for both NHSBSA and organisations using NHS Jobs, ESR, Pensions and HR Shared Services.
3. Build excellent working relationships internally and externally, with colleagues, customers and system users.
4. Be forward thinking and continuously reviewing the effectiveness of the implementation, changes and identifying improvements. This includes working with other business areas and stakeholders.
5. Ensure engagement from Implementation Team Members during the implementation of change, providing clear direction, updates and identification of risks and actions to enable a positive change experience.
6. Encourage an atmosphere of trust and openness based on working together and shared objectives. Support the implementation of business change, highlighting risks, issues and actions in line with required standards across a number of concurrent projects and diverse stakeholder groups.
7. Line management for direct reports and responsibility for the effective implementation of policies relating to appraisal, absence management, disciplinary and grievance processes, performance