Customer Service Agent
3 days ago
Brook Street Recruitment is working on behalf of our client to recruit a telephone Customer Service Agent on a full time and permanent basis.
As a Customer Service Agent you will work from home and operate as the first point-of-contact for the company's clients and partners.
Dealing with queries from these organisations and liaising internally with the company's other departments, you will quickly develop an in-depth knowledge of the company's products and services.
Duties
Taking inbound calls from clients and also dealing with teams across the business
Dealing with a wide variety of queries, analysing clients' payments-related issues
Assisting with disputes and providing sustainable solutions
Maintaining an in-depth knowledge of functionalities for all systems
Ensuring that a first class customer service is provided to clients
Working shifts
The working shift for these positions is Monday to Friday between 3pm and 11pm
There is no weekend work on this role
The training will be between the hours of 12pm and 8pm
After training you will work the 3pm to 11pm shift
**Benefits of working in this role include**:
Paid Annual Leave
All the equipment you need to work from home
Bonus opportunity twice per year
Employee appreciation programme
Opportunities to learn, develop, and to build a career
PLEASE NOTE OUR CLIENT REQUIRES APPLICANTS TO BE RESIDENT IN NORTHERN IRELAND TO BE ELIGIBLE FOR THESE ROLES - THIS IS FOR ONSITE TRAINING PURPOSES
PLEASE DO NOT APPLY IF YOU ARE NOT CURRENTLY LIVING IN NORTHERN IRELAND
Brook Street (UK) Limited are en equal opportunities employer
-
Customer Service Agent
3 days ago
Belfast, United Kingdom Northgate Vehicle Hire Full time**Salary**: £23,712 pa **Weekly Hours**: 42.5 hours/week **As the UK’s leading vehicle rental specialists, we commit to keeping our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues, and managers to ensure our vehicles are where we...
-
Customer Service Agent
1 week ago
Belfast, United Kingdom fibrus Full time**Customer Service Agent**: - Employment Type Full Time- Category Customer Services**JOB TITLE: Customer Service Agent**: **JOB LOCATION: Belfast**: **TERMS: Permanent**: We’re building something special at Fibrus, and our team is at the very heart of it. We’re unashamedly selective in who we bring into our team - you’ll have exceptional ability,...
-
Customer Service Agent
2 weeks ago
Belfast, United Kingdom Northgate Vehicle Hire Full time**Salary**: £26,149 pa + bonus up to £1,307 pa OTE **Weekly Hours**: 42.5 hours **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers to...
-
Customer Service Agent
13 hours ago
Belfast, United Kingdom fibrus Full time**Customer Service Agent** Employment Type Full Time Category Customer Services **JOB TITLE: Customer Service Agent (part-time)** **JOB LOCATION: Belfast, office based.** **TERMS: Permanent - part time salary based on £20,000- £22,000 (FT) per annum (based on experience)** **HOURS: 12 hours per week, shifts between 8-8 Monday to Friday and 9-6 on a...
-
Customer Service Agent
5 days ago
Belfast, United Kingdom Pertemps Network Group Full time**Job Description**: Customer Service Agent Immediate opportunities for Customer Service Agents at Belfast International Airport -BT29 4AB. Salary No security experience is required as full training will be provided. This role will involve working between 03:00 hrs - 2330 hrs, including early shifts, late shifts, weekends and Bank Holidays. Benefits of the...
-
Customer Service Agent
3 days ago
Belfast, United Kingdom Excalibur Academy Full timeAre you a dynamic and customer-focused individual with excellent communication skills? We are seeking a dedicated and enthusiastic Customer Service Agent to join our team. As a Customer Service Agent, you will play a crucial role in providing exceptional service to our clients both face-to-face and through our call center. **Responsibilities**: - Greet...
-
Customer Service Agent
1 week ago
Belfast, United Kingdom fibrus Full time**JOB TITLE: Customer Service Agent** **JOB LOCATION: Belfast, office based.** **TERMS: Permanent, £21,000- £23,000 per annum (based on experience)** **HOURS: 40 hours per week, shifts between 8-8 Monday to Friday and 9-6 on a weekend (on a rota basis)** **THE JOB** We’re looking for top class Customer Service Agents, who will keep the customer at...
-
Customer Service Agent
5 days ago
Belfast, United Kingdom fibrus Full time**JOB TITLE: Customer Service Agent** **JOB LOCATION: Belfast, office based (BT3) with some home working** **TERMS: Permanent, £21,000- £23,000 per annum (based on experience)** **HOURS: 40 hours per week, shifts between 8-8 Monday to Friday and 9-6 on a weekend (on a rota basis)** **THE JOB** We’re looking for top class Customer Service Agents, who...
-
Customer Service and Collections Agents
1 week ago
Belfast, United Kingdom Echo Managed Services Full time**Job Title**: Customer Service and Collections Agents **Location**: Belfast **Job Type**: Fixed Term Contract, 12 months with a view to go permanent **Hours**: 37.5 hours per week **Salary**: OTE £27,000 comprising basic salary £24,492 with a potential quarterly bonus between £600 - £765 depending upon performance. Are you looking for an exciting...
-
Customer Service Agent
2 weeks ago
Belfast, United Kingdom 7ea01580-ad44-4d1f-9b50-75158e967f06 Full time £6,000 - £120,000 per yearJob Title:Customer Service AgentCompany:SwissportLocation:Belfast International AirportContract Type:Part TimeHours:Minimum 30 hours per week, between Monday – Sunday (shift work)Salary:£12.98/hrAbout the company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to...