Senior Pension Administrator

2 weeks ago

Darlington, United Kingdom Railpen Full time

We are currently recruiting for a Senior Pensions Administrator within Employee Benefits based in our Darlington office on a permanent basis.

**The role**

As Senior Pension Administrator, you will work as part of a team to provide high quality pension administration services to clients, trustees and members. You will support colleagues to meet stakeholder needs by ensuring all tasks are completed accurately to enable pensions to be calculated and paid correctly, whilst ensuring the overall customer experience is positive.

**Who we are**

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

**The Person**

As Senior Pension Administrator, you will have the ability to effectively communicate is essential with the customer experience being at the forefront of your mind. You will have the tenacity to problem solve, with a key eye for detail. You will act as a mentor to the rest of team, sharing your knowledge and best practice to ensure all work completed is to the required standard minimising errors or omissions, which could lead to member complaints in a timely and professional manner.

**What we can offer you**
- A competitive salary (depending on experience)
- Generous annual bonus plan
- We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
- 4x Life Assurance cover
- Colleague referral scheme

**Heath & Wellbeing**
- Employee assistance programme
- Heath cash plan
- Eye care vouchers
- Flu vaccination

**Lifestyle**
- We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
- Buy and sell holidays
- Give as you earn scheme
- Paid volunteering days
- Flexible half days leave Electric vehicle leasing
- Cycle to work scheme

**Next Steps**
- Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life_

**Job Types**: Full-time, Permanent

**Salary**: From £28,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Darlington

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