Business Administrator

**The Company**

Nimbus Solutions have been helping businesses with hotel and travel bookings, event management and administrative work for more than 25 years.

We are a small team who work with clients across the UK, taking the hassle out of the most common corporate tasks.

The ethos of Nimbus Solutions is to provide refreshingly simple, effective services that really make a difference to businesses - saving time, stress and money, leaving businesses able to concentrate on what they do best.

We genuinely value our employees in the same way that we value our customers. We want you to feel challenged, fulfilled, encouraged, trained and mentored so that you can reach your full potential as quickly as possible.

This job description is structured around our employee values;
- **Teamwork, Communication, Positivity, Ownership and Outstanding Service.**_

**Job Purpose**

In this key role within the Company, you will be an integral part of a small team providing high level administration tailored to our clients’ needs. To succeed in this role, you will excel in customer service and understand the need to provide a seamless service to our customers in all areas of the Company’s business activity.

The role is extremely varied and includes:
**Hotel & Meeting Bookings Administration**
- respond to requests for hotels and meetings requirements in timely manner
- have the ability to research properties to find the best solution to traveller’s requirements, having the ability to understand rates and negotiation
- develop good working relationships with key venues and with our clients
- making bookings and confirming to guest and to the venue
- make the correct payment arrangements, checking the charges and follow through to receipt of invoice
- record all bookings accurately

**Charity Administrator**
- provide secretarial support as required to the Director - always considering sensitivity of information
- provide full secretarial support as required for clients including the creation of letters for signing (real and virtual)
- provide full and accurate financial records, including preparation of cheques for signing as required
- ensure all records are filed and stored correctly for regular retrieval
- confidentiality and discretion required

**Training Administration**
- correspondence with colleagues and end users booking the training
- keeping accurate records
- preparing all documentation prior to the course, including audited assessments & preparing training room for the course
- preparing all pre and post documentation, to agreed timescales
- maintain accurate and managed records

**Virtual Assistant Administrator**
- provide virtual assistant support as required to clients
- provide excellent telephone support and develop good relations with virtual clients

**Skills Required**:
Working knowledge of Microsoft 365 (Outlook, Word and Excel - intermediate)

Ability to create printed documents (letters, certificates, manuals)

Posses’ impeccable accuracy and attention to detail

Have the ability to deal with a high volume of work flow

Understand and be able to prioritise time demands - also keeping clients informed and deadlines met

**Job Types**: Full-time, Permanent

**Salary**: Up to £21,450.00 per year

**Benefits**:

- Casual dress
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person