Transformation Programme Lead

**About The Role**:
The key responsibility of this role is to coordinate and oversee the delivery of the Asset Risk programmes required to meet the strategic goals and operational priorities of the function and wider business. The role will embed and deliver an effective approach to managing these programmes in conjunction with the Chief Asset Risk Officer, Leadership Teams and wider 3rd parties.

Reporting into the Economic Capital and Data Products Manager, you will have the following responsibilities.
- Manage the overarching alignment of the Asset Risk delivery programme against the strategic goals and metrics for MO and Asset Risk
- Embed and coordinate a management plan for each programme, providing end to end visibility of the governance, deliverables, timelines and outcomes
- Ensure all programme interdependencies are identified and managed in conjunction with key stakeholders and milestones
- Implement the monitoring & reporting for all programmes against operational milestones and strategic objectives in conjunction with the Programme Leads
- Identify risks & issues, develop mitigating options with Programme Leads, and present solutions and impact assessments to the wider SLT
- Ensure Asset Risk and wider stakeholders have buy in to the delivery of the programme roadmap
- Develop collaborative and enduring relationships with the SLT, Programme Leads and relevant stakeholders

**About You**:

- You will have a strategic mindset and see how all actions influence the bigger picture
- You will enjoy working with multiple stakeholders and have the confidence to challenge to balance multiple objectives
- You will be passionate about clarity and have a delivery mindset
- You will have an inspect and adapt mindset that seeks continuous improvement

Minimum Criteria:

- Strong demonstrable experience of successfully overseeing the implementation of multiple programmes in alignment with broader strategic objectives
- Strong demonstrable experience of managing and communicating to multiple stakeholder groups in the successful delivery of projects / programmes
- Effective experience of operating different project styles (e.g. agile) and influencing stakeholder behaviour to ensure practices are adopted
- Effective experience of identifying, developing and implementing successful solutions to mitigate risks and issues
- Effective experience of working in a matrix management working environment with the ability to challenge and set stretching and achievable outcomes

**About The Company**:
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 700,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

- We find solutions
- We drive change
- We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, the benefits you can expect are:

- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- Free fresh fruit and snacks in the office
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Dig