Customer Service Advisor
24 hours ago
**Ref: 3453**
**Job Title: Customer Service Advisor**
**Salary: £22,000 - £23,900**
**Hours: 37 hours per week (Mon - Thurs 08.45-17.15, Fri 08.45 - 16.45)**
**Location: Maidenhead**
Our client is looking for a Customer Service Advisor who would be responsible for delivering a professional service to internal and external customers through a range of channels. You will work closely with stakeholders across the business to resolve customerenquiries at first point of contact, achieving high levels of satisfaction to meet corporate objectives.
Your key responsibilities will be:
- Experience in a customer service role
- Experience in using a range of CRM computer systems
- High level of integrity to handle customer enquiries in an empathetic manner
- Effective communicator with the ability to remain calm when handling calls of a sensitive /difficult nature communicating clearly with customers
- Experience of working in a busy customer services department
- Ability to work within a team and on own initiative to meet department targets
- Ability to effectively prioritise and organise a varied workload
- Ability to work across departments to resolve complex queries
- Excellent listening skills
- Good numeracy skills
S4 is acting as an agency for this role.
At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 20 minutes.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.
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