Business Systems Support

6 days ago


Poole, United Kingdom Rubicon People Partnership Full time

**Business Systems Support, Poole, £35,000**

**The purpose of this role**

As Business Systems Support you will be **monitoring system performance** and troubleshooting issues to ensure **first-class support** is provided to all users.

As Business Systems Support, **you'll be responsible for**:

- Monitoring all tickets on the **Incident Management System**.
- Configuring software and hardware, **ensuring security** through access controls and relevant training.
- **Maintaining system performance**, testing new systems, and updating existing models to **ensure optimal efficiency**.
- Updating **system reports** regularly, creating all documentation and manuals necessary.
- Installing, maintaining, and **upgrading the internal business systems**, troubleshooting any issues

**Skills & Experience**
- Experience using **MySQL**, Qlik and/or Jaspersoft.
- Previous experience supporting business systems and platforms.
- Demonstrable **IT software knowledge** and ability to work to deadlines.

**Background & Benefits**

Providing solutions and supplying innovative products to a variety of nationally recognised companies for **over 40 years**, the company are **experts in their industry**. They are committed to their company mission focusing on sustainability and ethical values to ensure the best customer satisfaction. They offer a rewarding, excitingplace to work with access to **state of the art facilities** - some of the best we've seen in the South

As Business Systems Support, you'll benefit from **free parking**, regular team building events and the opportunity to progress within a growing, **family-run business.**

**Interested?**

INDOFF



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