Receptionist

Portico are on the lookout for a corporate ground floor Receptionist, for a lively multi-occupied building in Hemel Hempstead.

The overall aim of the Corporate Receptionist is to work alongside the building manager and other service providers to create and nurture a positive visitor experience.

The Corporate Receptionist will provide a warm welcome, customer focused assistance onsite and a fond farewell to create lasting memories for visitors & occupiers.

They will have a fantastic knowledge of the building's operations and work closely with the client to innovate regularly.

Shift pattern: 40 hours per week, shifts from 8am-5pm from Monday-Friday

We are looking for a warm and enthusiastic individual with a passion for service and attention to detail. They must be professional and willing to go that extra mile to create exceptional experiences for our clients and support all other service partners. Possessing strong communication skills and demonstrating a can do attitude.

Customer service experience is required for the role, preferably within a high end corporate or hospitality environment, as well as strong organisational skills and the ability to communicate effectively with a variety of stake holders.

**What’s in it for you?**
- Competitive holiday allowance.
- Pension.
- Life insurance.
- Enhanced annual leave.
- Recommend a Friend Bonus Scheme.
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Award winning Training Academy that provides excellent training and development opportunities for our people.
- Eyecare scheme

**Who is Portico?**

Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working and other ‘soft’ services.

Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the support of our operational teams.

**Why Portico?**

Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging

Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.

Our people are customer service superheroes With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.

At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Hemel Hempstead: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 1298A