Pcv Driver

**JOB TITLE: PCV Driver**

**LOCATION: London City Airport (LCY)**

**REPORTING TO: Duty Management Team (LGW)**

**PAY RATE: £13.73 PER HOUR**

**SHIFT PATTERN: To be confirmed**

**WORKING HOURS: 36 Minimum**

**OVERVIEW OF JOB DESCRIPTION**

**Fulltime Permanent Roles**

**Working Hours and Shift Pattern to be confirmed. **Working as part of a critical business support team of 7 drivers, with additional opportunities to support ad Hoc airport demands and duty cover for the core team
(Annual leave, training & absences).

**Main Duties & Responsibilities**:
**Principally to deliver the safe, efficient, and effective bus transportation of airport & airline passengers **(ground staff, crew members and other client groups) between designated transfer points. This job function will typically operate between multiple point-to-post destinations intrinsically linked throughout the airport journey, through a variety of contractual (bus/coach &
MPV/car) service schedules, incorporating a combination of Airside &/or Landside locations, including transfers between other on-airport satellite locations and extending to other airport destinations.
- In unusual events or temporary periods,_ y _ou are likely to be required to support other non-airport contracts within ABM’s group commitments within reasonable and practical adjustments; these will seek to be aligned within regular working duty hours, shift patterns and scheduled availability. This may include car parking support/operational roles (marshalling & equipment) and customer car transfers (Airport Valet Parking services)._

**ABM Aviation** bussing services are often the **_first and impression_** of the airport &/or airline experience; integral to service product commitments, we have a unique opportunity to assure our passengers safety and comfort, easing individual experiences for their onward travel journey destinations.

Recognising air-travel volume, capacity and restrictions of change, our driver teams are required to dynamically support a variety of customer engagements, beyond the typical driving duties. Optimising our resource strategies, continuously improving our service agility and service quality, our team members can expect to be working in a variety of different environments - _daily_. From fixed scheduled bussing routes (landside) to the agility deployment of airside services, through to supporting other resource operations, aiding dedicated events and other unusual airport activities. This role is refreshingly not a point-to-point bus driver position, this is a dynamic role that **invites your personal enthusiasm, engagement, energy, and excitement **All our drivers have a daily opportunity to engage with our passengers directly, aiding the smooth transfer to their next destination safely, contributing to memorable journeys that last.

Every driving route is a link in the chain of on-time airport schedules. You can expect to join our driving team in dynamic deployments, becoming familiar with a variety of bus fleet options, from minibuses through to standard 12m rigid buses onto the extended lengths of 18m bendy buses, before reaching the broader 3m wide, high-capacity airside bus fleet. The evolution of fleets is rapidly evolving too, **ABM Aviation** is leading the airport communities in sustainable transport options, introducing **‘zero emission’** all-electric bus fleets, developing and extending its contractual network regularly.

Operating within an airport environment is unique; whilst supporting the public in ground transport, passenger expectations and aspirations are significantly higher as too can tensions be. You will be supporting exceptional service delivery every-day, easing passenger journeys from the frequently flyer to the first-time traveller - it is certainly beyond expectations of the normal commuter. It is critical to our success that you are established as the _Subject Matter Expert_ in both delivering customer safety whilst onboard, aiding and improving passenger journeys through your skills, experience, and airport/airline knowledge. Our passengers are counting and depending upon you.

**Person Specification**:
**Essential**
- Must hold a valid PCV licence (D, D1) with no more than three points endorsed, maintaining regular reports for inspection.
- Must be able to demonstrate proficiency of both written and spoken English (Highway Code questionnaire).
- Must be able to pass and maintain an Airside Driving Permit, including competency checks where necessary.
- Excellent people and communication skills with the ability to deal with people effectively and with ease.
- Experience of delivering excellent customer service in a fast-paced working environment.
- A positive pro-active “can do” attitude.
- Flexibility to work in alternate locations, this may be short notice.
- Flexibility to work additional shifts for adhoc demand and duty cover will be required, local catchment area would be advantageous.

**HEALTH &