Security Officer

4 days ago

Cardiff, United Kingdom Premier Support Services Full time

**We are seeking an SIA Licensed Professional Security Officer, you will be ensuring the security and safety of the premises and people within at their high-profile offices.**

**Monday - Friday between 05:00-14:00 or 14:00-23:00**

An experienced Security Officer, with exceptional customer-focused skills, you will carry out a range of duties including:
Ensure the compliant delivery of the services offered by the Security Team

Deliver exceptional service complimenting all race team operations that involve security support.

Contribute to maintain the correct security posture at all times.

Undertake agreed daily/weekly tasks as directed by the security supervisor.

Act as first point of contact on behalf of Premier Support Services and the client.

Undertake your staff appraisal on an annual basis.

Complete all training courses and maintain a good level of knowledge.

Undertake Task Cards specified by the security supervisor.

Maintain full operational knowledge of site operations.

Support the security supervisor in all tasks and activities.

Complete and check detailed written reports for all incidents that take place during the shift.

Ensure all required tasks are appropriately undertaken.

Ensure you are correctly turned out for duty and support the wider security team.

Ensure all customer queries/complaints are correctly recorded through the customer complaints procedure.

To ensure total adherence to company and industry compliance in all areas within the designated area of operation.

Personal responsibility for ensuring compliance and satisfying all audit requirements associated with our own quality process as well as meeting the expectations of external stakeholders such as NSI, SIA, ROSPA and other relevant industry and non-industry bodies.

Maintain a healthy, safe and secure environment and ensure compliance with all health and safety legislation.

To ensure compliance with statutory and corporate requirements.

This position requires dedicated security professionals who are able to maintain high standards of customer service, discipline and presentation, and to succeed you will also need:
SIA Door Supervision (DS) or Security Officer (SG) licenses - essential

A pro-active approach to security

Ability to work in a team that performs to high standards.

Strong customer service skills and experience

Excellent communication, organisation and interpersonal skills

The ability to remain calm and professional under pressure

Experience in a customer-facing role, ideally in security

Good IT and administration skills

Five years checkable history and references

To pass a criminal records check (CRC) to the required standards.

**Job Types**: Full-time, Permanent

**Salary**: From £14.00 per hour

Additional pay:

- Bonus scheme
- Performance bonus

Schedule:

- Day shift
- Monday to Friday
- Night shift
- No weekends

**Experience**:

- security: 2 years (preferred)

Licence/Certification:

- SIA (required)

Reference ID: SM

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