Relationship Centred Care Coordinator

Nightingale Hammerson is a leading specialist in the care of older people, supporting over 250 Residents from the Jewish community. We have two care homes
- Nightingale House in Clapham and Hammerson House, Wohl Campus in East Finchley. We provide residential, nursing, dementia, respite, and palliative care.

We understand the importance of personalised care that centralises the needs of the Resident, with an on-site therapy team, which includes a dietitian, and a wealth of activities for Residents to enjoy.

We are incredibly proud that Nightingale House is rated “Outstanding” and Hammerson House, Wohl Campus as “Good” in its first year of opening, by the Care Quality Commission (CQC)

As a Relationship Centred Care Coordinator, you will foster** **positive relationships, enhancing staff and Residents' wellbeing, and promote a respectful workplace culture.

**What will your typical day involve?**

In this role, you will lead workshops on key topics like Namaste Care, Dementia Care, communication, and team building to enhance staff skills and the care experience. You will advocate for staff wellbeing through reflective practice sessions, Schwartz Rounds, and other initiatives, fostering resilience and peer support. Collaborating with the psychology team, you will help build a culture of respect, communication, and inclusivity. Additionally, you will listen to relatives' feedback and support the relative peer support group every other month.

You will guide RCC Champions alongside Registered Managers, encouraging effective communication and engagement, and work to embed the Relationship-Centred Care strategy throughout the organisation. As a role model, you will demonstrate excellent communication with residents, promoting respectful, meaningful interactions

**Who are we looking for?**

While understanding Jewish culture and familiarity with reflective practice and Schwartz Rounds are desirable, they are not essential.

Full role profile: Relationship Centred Care Coordinator - Role Profile October 2024

**What is in it for you?**
- Car parking on site (Nightingale House)
- Transport from East Finchley Tube Station (Hammerson House)
- Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days including bank holiday annual leave, increasing over time
- Subsidised staff restaurant (Nightingale and Hammerson House)
- Refer a friend bonus scheme (T&C applied)
- Cycle to work scheme
- Perkbox

For more information on our benefits, please click here.

**Hours**

The role is part-time (3 days per week) and a job share with an established Relationship Care Coordinator.

22.5 hours per week

**Salary**

£17.77 per hour

**_ If you meet the above requirements, we would love to hear from you_**

It is very important to us that, as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

**Our Values**:
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

**Safeguarding**

**Diversity**

We champion diversity and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.