Despatch Assistant

The Company:
Our client has been established since 1990 and they strive to deliver the best products to their clients both in businesses and education.They are a growing organising who are looking for a positive, confident and keen team member to join them in theirlogistics team

The Job:
Our client is looking for a Despatch Assistant.This role is to ensuring the accurate and timely flow of orders into the warehouse. To be the first point of contact for Sales, Customer Services and Drivers.

Main responsibilities will include:

- Ensure all orders are processed via their traffic management
- Booking returns with appropriate carrier
- Support Transport Manager in ensuring the ‘least cost routing’ methodology is used for all outbound deliveries
- Ensure all third party deliveries receive a pre delivery phone call
- Providing driver IDs where required (barracks/prisons etc)
- Sort any despatch issues, maintaining a high standard of communication
- Providing cover across the team when necessary
- To work with closely with the Transport Manager to ensure all areas of despatch are running smoothly and within budgetary guidelines
- Assist the Transport Manager with the maintenance of vehicle fleet, to include but not limited to: Ensuring drivers have cleaned their vehicles, Collating defect sheets/expenses/tachograph, Booking service or maintenance with 3rd parties

The Person:
For this role our client is looking for someone who is customer focussed and some customer service (ideally gained in a ticket based role) would be ideal.In addition to this you will be willing to learn and computer literate.

The Benefits:
25 days holiday plus bank holidays (increasing to 30 days holiday with length of service)

Pension scheme

Access to private healthcare services

Paid day off for your birthday

Tech + Bike Scheme

Free counselling/wellness sessions and free gym and spa access for yourself and a friend

Social events

The Hours:
37.5 per week Monday - Friday) (no weekends and they close over Christmas).

The Salary:
£19,000

The Location:
Coleshill