Service Manager

1 day ago

Whittington Moor, United Kingdom Vertu Land Rover Full time

**About us**
Due to an internal promotion here at Vertu Land Rover Chesterfield, we have a unique opportunity for a Service Manager to join our state of the art dealership, offering a luxurious environment and representing the brand that is regarded as the absolute pinnacleof cutting edge, 'award winning' motoring. We are committed to providing an outstanding customer experience and we have an unbeatable selection of prestigious vehicles in our dealership.
We are offering a basic salary of £45,000 with an OTE of £59,000 plus an excellent range of company benefits
**About the Role**
As our Service Manager you will be managing a large team of Technicians and Service Advisors, helping them to achieve the highest standards of customer satisfaction our customers require. The main duties of the role are to:

- Monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service.
- Ensure accurate collection and recording of customer data in line with Group standards.
- Ensure that the manufacturers standards are adhered to at all times.
- Ensure a safe working environment is maintained.
- Monitor colleague performance.
- Train and coach colleagues to support their success.
- Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.

You will be part of a successful team and be a vital member of the Management Team, critical in supporting the Group to reach set objectives. You will be determined to achieve outstanding customer service results and also be extremely financially and salesorientated.
**About You**
**What you can expect

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