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Vehicle Progress Chaser
2 weeks ago
We currently have opportunities for a **Vehicle Progress Chaser** to join our team based in Maccelsfield**. **Joining on a full time, permanent basis you will receive a competitive salary of **£21,000.**
We are **SuperBike Factory**, Europe’s largest used motorbike retailer and we are looking for ambitious talent to join our team in Donington..
With our other existing site in Macclesfield ,100,000 sq. ftmaster site, with more than 2,000 bikes, a visible workshop area and comprehensive accessories shop, its establishes SuperBike Factory as Europe’s largest motorbike retailer. We are the ‘go to’location when looking to buy, sell, part-exchange, or finance a motorbike. Or simply a great day out for Bike fans and their family.
With further expansion planned for next year we are anticipating a massive impact, now is a great time to join our New Team.
**Key Functional Areas of Responsibility of the Vehicle Progress Chaser**
- Providing excellent face to face Customer service.
- Ensure motorcycles have passed through our workshop and are ready for the customer to collect.
- dealing with the customers face to face ensuring that evrything is as expected when collecting their bike.
- If the bike is bought online, you will be the only person that sees the customer. So important that you are a people person.
- Liaising with sales and workshop departments to meet customer expectations.
- Performing a pre-collection expectation and identifying any issues.
- Carrying out routine maintenance and minor repairs on motorcycles pre-collection.
- Ensuring the motorcycles have been cleaned to a high standard for the customers to collect.
- Managing stock to ensure motorcycles for sale are displayed in the showroom.
- Great communication skills and able to liaise between departments.
**Benefits**
- Overtime Pay
- Salary Sacrifice Pension Scheme
- Cycle to Work Scheme
- 24/7 Employee Doctor Help Line
- Gymflex Benefit
- Netflix Membership
- The Dining Group Discount Card
- Unum Health Care + Wellbeing Benefits
- Unum - Bereavement counselling
- Unum - Critical illness support
- Unum - Legal support
- Unum - Cancer support
- Unum - Fitness plans and nutrition advice
- Unum - Legal helpline
- Unum - Physiotherapy +Mental Health Consultations
- GLA, 4*salary
- 25% Staff Discount on Accessories
- Staff Discounts on SBF Bikes
**Professional Skills & Qualifications of a Vehicle Progress Chaser**
- Excellent eye for detail, able to identify problems and resolve issues.
- Experience in a Customer Service role essential.
- Must have a flexible attitude to work.
- Basic knowledge of motorcycle maintenance.
- Able to work to tight deadlines in a customer facing environment.
- A passion for motorcycles.
**In return, our Vehicle Progress Chaser will receive the following benefits**:
- Competitive salary plus benefits
- Opportunity to advance your career
- An excellent basic salary plus commission
- Free eye test for DSE users
- Refer a friend bonus
- Discounted gym membership
- Pension
- Cycle to Work Scheme
- Staff Treats Discount Service
**To have a chat with our team at Donington please Click Apply.**
**We can show you around the site and answer any questions you have.**
**Hopefully speak to you soon
