Credit Controller

2 weeks ago


Wakefield, United Kingdom RK Accountancy, Finance and Business Support Full time

RK Finance, Accounting and Business Support are currently looking for Credit Controllers. We are delighted to be working with one of the leading business providers to the NHS to recruit up to 5 team members for the Credit Control / Debt Collection Team ona hybrid working model.

These roles are on a hybrid working model with it being 3 days in the Office and 2 days from Home for the first 3 weeks of Training with it then moving to 3 days at home and 2 days from the office after that.

Their offices are based in Wakefield - with this being partly office based it will be ideal to be local.

A full DBS check is required for this role.
These roles come with the following benefits;
- Hybrid Working
- Life Assurance
- Pension
- Generous flexible benefits fund
- Flexible working hours
- Full training provided
- 2021 Generation CFO Team of the Year
- Weekly pay
- Temporary to Permanent opportunities
- Working with one of the leading suppliers to the NHS
About the role

Key Responsibilities of a Credit Controller
- Regular contact with NHS SBS clients, debtors and departmental stakeholders
- Contribute to improving the organisations client Net Promoter Score
- Responsible for the management and resolution of client queries, with escalation support from the Collections Team Leader or Collections SME
- Proactively review Client Debt reports with the Debt SME
- Ensure security, integrity, and confidentiality of all data
Essential Skills
- Microsoft Office
- Experience of working in a debt recovery or credit control position
- Can demonstrate being able to thrive in a target driven environment
- Ability to build effective and positive relationships whilst delivering a high standard of customer service
- Excellent negotiation skills and the ability to challenge where appropriate NHS Clients and their debtors
- Seek to solve problems and suggest solutions before having to escalate them
- Attention to detail
- Understanding of the importance of data security in the services provided

Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employmentbusiness. You'll find a wide selection of vacancies on our websites


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