Expert Services Administrator

Company Description
**Expert Services Administrator**

Our Expert Services team are looking to appoint an administrator to assist with our product compliance services and to help with our day-to-day support to customers and clients wanting to gain market access for their products and projects in the UK and the EU.

**Company Description**

Eurofins E&E (Electrical & Electronics) is a business line with the Consumer Products Testing division of the Eurofins Scientific network of companies and provides world-class testing, inspection and certification services to manufacturing and electronics industries worldwide and includes locations in the UK, Germany, Italy, France, Finland, Switzerland, China, Taiwan, Thailand and the USA.

Through these global locations, Eurofins E&E delivers an extensive range of services covering all aspects of testing, inspection and certification for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals.

Eurofins E&E UK consists of Eurofins York Ltd, Eurofins E&E Hursley, Eurofins E&E CML Ltd, Eurofins E&E ETC Ltd and Eurofins Electrical & Electronic UK London Ltd.

**Who we are**

Eurofins York Ltd is a vital part of the Eurofins E&E UK network of laboratories. We provide regulatory compliance services and products to the manufacturing and electronics industry, particularly in EMC, Wireless/Radio, Electrical Safety, EMF and RF.

Alongside the product testing and certification services, Eurofins York also delivers Global Market Access services, Training, Compliance Guidance and Expert Services to companies in the UK and further afield.

What does this mean? In simple terms, we test the electrical and electronic products you use daily. From TVs, Microwaves, doorbells, set-top boxes and audio equipment to full-size trains, car parts, and jukeboxes - basically anything electrical or electronic - so that manufacturers can check that they are safe to use and meet the regulations for this type of product.

The Expert Services team within Eurofins York provides a range of services to customers to help them meet these demands, ensuring their products and projects are compliant.

**What you will be doing**

You will be working closely with the Expert Services and the Marketing teams, who will all assist in setting and identifying targets and objectives and work with you to help prioritise tasks.

A product compliance background is beneficial but not a requirement. Working well within a small team and being proactive and enthusiastic are also valuable attributes.

We can offer a hybrid working pattern and support working from home, from our office in York or a blended, flexible balance.

**Main Duties**:
Assisting with information coordination and gathering for our customers and internal stakeholders (e.g. sales staff and marketing staff)

Support the maintenance of records, including CRM tools and accounts software/systems

Provide administrative support for ongoing projects, including those carried out with other business units

Support the day-to-day operations, including the provision of required consumables and equipment and arranging logistics

Providing administrative support for external training courses (e.g. travel booking, course note preparation, feedback collation)

To be the primary contact for non-technical queries

Become the lead administrative coordinator for specific service lines

To generate invoice requests where appropriate

To follow up with customers for requests for information and payment of invoices

**What you'll need to succeed**

Proven Administrative Experience

Organised and able to work to tight deadlines

Experience in project management or the ability to demonstrate the skills required to manage a project through to completion

A high degree of self-motivation

The ability to work on multiple projects at a time

Excellent IT skills and willingness to learn new systems

**In return**

If you join the Eurofins team you will receive a competitive package with good pension provision, training and development and the opportunity to progress in a growing and ambitious company. The post is full-time (37 hpw) and we offer 5 weeks annual leave plus bank holidays.