Customer Service Advisor

6 days ago


Peterborough, United Kingdom HB Commercial Full time

HB Commercial are delighted to be working with a customer service call centre based in Peterborough. They operate as an intermediary customer service line, so if you are looking for a role within a busy, but friendly environment that gives you a variedrole please continue to read below
Customer Service Advisor

**Responsibilities**:
*Managing calls in a timely manner whilst operating multiple third-party system
platforms to log requests
*Provide a customer friendly service
*Build and maintain relationships with all clients, customers, and engineers
*Prioritise tasks appropriately and understand the time sensitive nature of the call
and requirements
*Provide accurate, detailed and well written reports following customer interactions
**Requirements**:
*Full flexibility regarding working hours as this client operates 24/7, 7 days a week
(Please ask for details on this.)
*Strong communication skills - Both written and verbal
*Attention to detail & active listening skills
*Problem Solving
*Ability to work in a fast-paced working environment



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