Support Worker

TITLE: Support Worker

be worked flexibly, currently rota for one evening every

fortnight. Weekend working e.g. occasional staff training)

SALARY: £27,000 (pro rata) Funding confirmed for an initial 12 month

period, and as this is a front-line post, LRCC is committed to

securing ongoing funding

LOCATION: Hamilton premises

BENEFITS: 6% employer contribution, Death In Service policy of 2 times

salary, Employee Assistance Programme, Continuing

Professional Development, External Practice Supervision

ANNUAL LEAVE ENTITLEMENT 27 days personal (increasing by 1 day per year up to

maximum of 30 days), plus 12 days Public Holidays (all pro

rata)

RESPONSIBLE TO: Service Manager (Support Services)

**Core Purpose of Job**

To deliver specialist therapeutic support and information services to survivors age 12+ affected by sexual violence, at our main premises, at outreach locations across Lanarkshire and via virtual methods.

**Main Duties and Responsibilities**

Ø Provide therapeutic support services (face to face / telephone / online) within a feminist, survivor-centred approach at all times

Ø Provide timely regular progress reports of your work

Ø Offer support to families, friends and partners of survivors

Ø Assist in internal and external training

Ø Promote opportunities for reflective practice, sharing experiences and identifying learning opportunities within the wider team

Ø Facilitate and contribute to groupwork programmes for survivors

Ø Work on a community outreach basis as necessary, including visits to other settings

Ø To establish and maintain effective liaison with appropriate voluntary and statutory agencies

Ø Record all information pertaining to LRCC’s support services accurately and appropriately in line with LRCC’s policies on confidentiality and GDPR.

Ø Contribute to the running of the Centre including housekeeping and supporting other projects.

Ø Ensure that the delivery of support recognises the additional barriers and inequalities faced by survivors of sexual violence from marginalized groups and communities and strives to promote at all times inclusive and anti-discriminatory practice across all aspects of the service

Ø Contribute to the development of information materials for survivors and to the promotion of LRCC services across Lanarkshire

Ø Adhere to all LRCC policies and procedures including Safeguarding, Health and Safety standards and Equalities legislation at all times and in all locations of service delivery.

**Other**

Ø To work as part of a team

Ø To communicate effectively (written, electronic and verbal)

Ø To attend individual supervision, team meetings and practice development meetings.

Ø To contribute positively to the overall mission, vision and values of LRCC.

Ø Flexibility of working hours

Any other responsibilities commensurate with the role required to meet the needs and expectations of the organisation and Board

**Person Specification**

**CRITERIA**

**ESSENTIAL**

**DESIRABLE**

Knowledge

Knowledge of a range of age-appropriate methods and tools to support people affected by trauma

Ability to articulate an understanding and commitment to a feminist analysis of gender-based violence

Knowledge of the impact that sexual violence has on women, young people and communities

Knowledge of the Third Sector and its role in addressing Violence Against Women

Knowledge of Criminal Justice procedures that relate to victim/witnesses regarding sexual offences

Knowledge of legislation and good practice relating to health and safety, data protection and safeguarding of adults and children

Skills,

Abilities & Experience

Experience of providing emotional therapeutic, practical support and advocacy services to people affected by trauma

Experience of supporting individuals who self-harm and/or express suicidal intention

Experience of assessing risk and following safeguarding procedures as necessary

Excellent numeracy and communication skills both written and oral

Excellent planning and organisation skills with the ability to prioritise workload, managing deadlines when required.

Experience of working within Violence Against Women Network

Experience of delivering online support

Experience of working with or supporting volunteers

Experience of implementing and reviewing creative monitoring and evaluation processes

Experience of effective partnership working with statutory and third sector agencies

Personal

A high level of commitment to the values and ethos of LRCC

Demonstrates personal integrity with a ‘can do’ positive attitude

Demonstrates a resilient approach to the workplace, with clear strategies for managing self

Commitment to modelling feminist values and promoting equality and diversity

Other

Ability to work flexibly and to do evening and weekend meetings as required by the needs of LRCC (currently evening rota on fortnightly basis)

Hold a current clean driving licence and access to a car with business use i