Dental Receptionist

3 days ago


Chester, United Kingdom Tudor House Dental Limited Full time

**Job Overview**

**Duties**
- Greet patients warmly upon arrival and assist them with check-in procedures.
- Schedule and confirm appointments, ensuring an efficient calendar for the dental team.
- Manage patient records, including updating personal information and maintaining confidentiality.
- Answer phone calls promptly, addressing inquiries and providing information about services offered.
- Process patient payments and manage billing inquiries with accuracy.
- Coordinate with dental staff to ensure seamless communication regarding patient care.
- Maintain a clean and organised reception area, creating a welcoming environment for patients.
- Assist with administrative tasks such as filing, data entry, and inventory management of office supplies.

**Requirements**:

- Previous experience in an office or administrative role is preferred,not essential.
- Excellent communication skills, both verbal and written, with a strong focus on customer service.
- Proficient in using office software and equipment; familiarity with dental practice management software is advantageous.
- Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
- A professional appearance and demeanour that reflects the values of our practice.
- Ability to work collaboratively within a team while also being self-motivated to complete tasks independently.

**Job Types**: Full-time, Part-time

Pay: £13.00 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Work Location: In person


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