Customer Service Administrator

4 days ago


Knutsford, United Kingdom Jobwise Ltd Full time

**Are you currently working in Customer Service currently and feeling unfulfilled in your role? Do you have experience speaking with clients and processing orders? If so, keep reading**
**I am recruiting a Customer Service Administrator to join a growing manufacturing business from their modern offices in Knutsford. The role is working Mon - Fri 8:45 - 4:45, and includes 23 days holiday, free parking on site and the opportunity for furthergrowth and progression.**
**As Customer Service Administrator, you will be responsible for supporting the clients with their day-to-day queries, assist with completing their order and managing the order process from start to finish.**
**What will you be doing as Customer Service Administrator?**
Providing support for the Area Sales Manager and Internal Sales Rep on a daily basis
Receiving and processing customer orders
Dealing with and resolving customer enquiries
Liaise with all departments to ensure orders are on time
Promoting products to existing customers by upselling products
Following up sales enquiries
Identify and establish excellent relationships with new and potential customers
Maintain customer relationships
Opportunities to visit customers in different parts of the country
**We would LOVE to hear from you if you have the following skills and experience**:
Previous experience as a Customer Service Administrator, Order Processor, Administrator etc
Experience or knowledge using SAP is desirable
Excellent communication and customer service skills
Able to build and maintain strong relationships with customers
Efficient time management and organisation skills
Able to work proactively on own initiative
High attention to detail
**What will you get in return for your work as a Customer Service Administrator?**

**Salary**: GBP25000 + yearly bonus
Hours of work: 8.45-4.45pm
Holidays: 23 days holiday rising to 26 with service plus bank holidays
Health Plan
Hybrid work model
Free onsite parking
**If this sounds like a role you will LOVE, please send your CV to apply**
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