Fraud Prevention Specialist

**About Countingup**:
At Countingup, we’re committed to making it easier to run a small business. We believe that the self-employed should have a simpler way to manage their business. Our solution frees them from financial admin saves time and money while helping them stay organised with the business insights and tools they need to succeed.

We're a venture-backed fin-tech with ambitious growth plans. Countingup is the leading UK business current account for the self-employed. We’ve helped over 60,000 businesses save time and money with automated accounting and tax.

**Job Overview**:
We are seeking a diligent and proactive Fraud Prevention Specialist to join our growing team. This role is crucial in ensuring compliance with regulatory standards by actively identifying, monitoring and preventing fraudulent transactions. If you have a keen eye for detail, a passion for combating fraud, and the ability to interpret complex data, we encourage you to apply.

**Key responsibilities in Fraud Prevention**
- Analyse transactions, behaviour and data to highlight common or emerging trends
- Understand and mitigate trends for both victims and perpetrators of fraud
- Investigate alerts generated by the transaction monitoring system and determine immediate actions
- Plan prevention measures with your team so the appropriate cross-functional resource is involved where required to tackle fraud longer-term
- Handle 3rd party reports of perpetrator fraud and take appropriate action
- Assist with victim reports from customers
- Complete, submit and track SARs (suspicious activity reports)
- Refine and improve risk controls, including transaction monitoring rules, to detect, target, prevent and ultimately reduce fraud
- Manage the fraud input for complaints, particularly in instances where the Financial Ombudsman (FOS) is involved.
- Assist in the development and implementation of transaction monitoring procedures and policies
- Share insights, summarising findings and recommendations with the wider team and Senior Management
- Identify potential risks and vulnerabilities in transaction processes Stay up-to-date with current Fraud & AML (Anti-Money Laundering) regulations and best practice

**Qualifications and Experience**
- You have worked at least 5 years in a regulated environment, preferably a Fintech, offering Financial Services
- 3+ years of experience in fraud prevention, transaction monitoring, AML, or a related role
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills
- You have an understanding of processes, regulations and guidelines related to:

- Fraud detection & prevention
- Card and payment processes in financial services
- Customer and Business Due Diligence
- Consumer Duty Principles
- Money Laundering Regulations
- Proceeds of Crime Act 2002

**About You**
- Self-motivated with a meticulous approach to work.
- Ability to work independently and as part of a team.
- Strong ethical standards and attention to detail.
- Comfortable working with complex data and compliance structures.
- Able to handle sensitive information with confidentiality and integrity.

**Behavioural Competencies**

We’re a sociable bunch, and we enjoy each other’s company. So it’s important that you’re a great fit for our company culture. These are some of the things we look for:

- Pride in the work you do and everything you get involved with.
- Strong written and verbal communication skills to articulate business and customer problems clearly.
- Independent thinking and not being afraid to suggest new ideas.
- Ambition combined with a large appetite to learn more.
- A healthy amount of curiosity for the unknown with a growth mindset.
- Respectful, honest, and kind team player.

**What will you get in return?**
- You’ll be constantly challenged whilst being fully supported by a great team that you can learn from.
- Exposure to every area of the business. You’ll be encouraged to get involved and make an impact on how we work.
- A transparent and open company culture where employees are consulted on company decisions and direction.
- Competitive salary.
- Share options after 6 months probation.
- Up to 8% pension scheme.
- 26 days holiday (plus UK public holidays) with an option to buy or sell up to 5 more days.
- Hybrid working (2 days in our Central London office).
- High spec equipment when you start.

**Interview Process**:

- You’ll have a brief call with a member of our People Team to run through a few housekeeping questions (right to work, location, salary expectations).
- An introductory call with one of the senior team members so we can understand what you are looking for in your next role and tell you more about the opportunity and Countingup.
- From here you will be invited to our offices in London for a two-part interview:

- A competency interview running through your relevant experience and work in further detail (45 mins).
- A case study session where you’ll